Associate Project Engineer - 1st Shift - NAIC3
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Benefits offered by this job
Job summary
World Wide Technology seeks an Associate Network Project Engineer to join the NAIC3 shift. The role encompasses configuring networking hardware, troubleshooting, and documenting procedures to support complex IT deployments.
Ideal candidates have 2+ years in network tech, CCNA/CCNT certifications, and the ability to work both independently and as part of a team in a fast-paced environment.
Qualifications
- High school diploma required; associate degree in IT or related field preferred.
- 2+ years experience in troubleshooting network technologies incl. routers, switches and servers.
- CCNA or CCNT certification strongly preferred.
- Ability to work independently and in a team environment.
Responsibilities
- Assist in configuring vendor networking devices per specifications and configuration instructions.
- Create and optimize work instructions and documentation.
- Troubleshoot defects and issues across a range of technologies.
- Load OS, apply licenses and update firmware per customer requirements.
- Ensure quality records are maintained and support continual process improvement.
- Support project progress from kick-off to final approval and customer satisfaction.
- Provide input for installation and configuration instructions and accurate information capture.
Skills
Education
Tools
Job description
- High school/GED required. Associate degree in information technology or related field preferred.
- A combination of education, training and experience may be considered in lieu of a degree.
- 2+ years’ experience in troubleshooting network technologies, including but not limited to routers, switches, and servers.
- CCNA or CCNT or related certifications strongly preferred.
- Experience at working both independently and in a team-oriented, collaborative environment is essential
- Resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
- Demonstrates the discipline of planning, organizing and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and standards.
- Identifies documentation needs and develops technical reference documentation in accordance with standards and styles.
- Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
- Serves in a "player coach" role by managing, reviewing and conducting the day-to-day work in a specific technical domain area; applies domain knowledge to develop solutions to problems.
- Leverages technical knowledge of products to meet customer needs and understands market segments as well as market data trends.
- Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
- Ability to take instruction and independently execute on the directives.
- Ability to read engineering drawings (network designs documents, rack elevations)
- Knowledge of a broad range of network infrastructure cable types and best practices.
- Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities and the ability to prioritize in a high-pressure environment.
- Strong written and oral communication skills.
- Sitting: Frequently
- Standing: Constantly
- Walking: Frequently
- Stooping, kneeling, crouching: Frequently
- Reaching 30” to 72”: Constantly
- Eye/hand coordination: Constantly
- Lifting (up to 50lbs): Frequently
- Lifting Overhead: Occasionally
- Carrying: Frequently
- Twisting/Turning: Frequently
- Fine Motor Coordination (keying, labeling): Occasionally
- Fine Motor Coordination (pinch, tool use, stripping wire): Frequently
- Fine Motor Coordination (pick & place small parts): Constantly
- Gripping/Grasping: Frequently
- Climb (more than 2 steps): Occasionally
- Work near moving machinery: Constant
- Fumes or airborne particles: Frequent
- Toxic or caustic chemicals: Frequent
- Risk of electrical shock: Frequent
- Extremes: heat (non-weather): Occasional
Individual Contributor
Work is accomplished without considerable direction. Exercises judgment in selecting methods, techniques, and evaluation criteria in obtaining results. Exerts significant latitude in determining objectives of assignment. Takes calculated risks with consultation from the expert.
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $23.08 to $28.85 an hour. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!
If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process. World Wide Technology is an Equal Opportunity Employer
If you have any questions or concerns about this posting, please email taposting@wwt.com.
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World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
WWT's Integration Technology Center teams work in a climate-controlled production environment with advanced networking, secure remote access, and certified procedures specifically designed for staging, kitting and configuring the latest advanced technology solutions. The team consists of certified engineers with logistical and technical expertise to help reduce the risk, cost and complexity of IT deployments.
Work closely with the project engineer and to evaluate project requirements and documentation to drive for successful execution of customer expectations. Perform daily supportive tasks to execute and quality check all requirements to deliver world class supply chain solutions.
- Assist in the execution of technology solutions per specifications and/or configuration instructions utilizing both industries and WWT best practices.
- Configuration of multiple vendor networking, wireless & collaboration devices.
- Assist in the creation and optimization of work instructions and further documentation.
- Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies
- Provide input for installation and configuration instructions with various platforms of hardware and ensures accurate information capture
- Ensures compliance with established codes, regulations, and standards
- Perform logical work to load OS (Operating system), loading license, and update firmware per customer requirements.
- Configuration of core network storage, server technologies or general telecommunication product where applicable.
- Help drive project's progress, from kick-off to final approval.
- Configure, upgrade, and troubleshoot equipment to confirm system/hardware is functional on a wide range of technologies.
- Help in design, development and model/prototype creation
- Provide and validate initial label template requirements per Customer specifications or WWT best practices
- Ensure quality records are maintained for both internal and external customers to validate requirements and equipment audits
- Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture.
- Provide input for the continual improvement of Customer production solutions
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