Associate Program Manager

Cranium; New York (NY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary & equity

Health, dental and vision coverage

Flexible time off & family leave

Learning budget

401(k) program

The Craniacs

Job summary

Cranium in the NYC metro area is seeking an Associate Program Manager to plan, coordinate and execute programs that keep customers moving and guide your growth toward platform demos.

This role is ideal for early-career professionals who are organized, adaptable and eager to make an impact in a fast-growing AI security domain. You will work cross-functionally to manage projects, track progress and deliver on program milestones.

Qualifications

• Early-career professional with 1–4 years in program management.
• Organized, adaptable and eager to contribute in a fast-growing field.
• Willing to grow into product demos and technical presentations.

Responsibilities

• Drive managed program offerings for platform clients and coordinate vendor AICards.
• Assist in customer onboarding and guide initial customer success.
• Collaborate with Customer Success to support engagement and troubleshoot issues.
• Partner with Services to support delivery projects and AI security goals.
• Contribute to internal processes and ensure smooth customer engagements.
• Develop skills to deliver product demos and technical presentations.

Skills

Program management

Cross-functional collaboration

Customer onboarding

Product demos

Job description

01 Careers at Cranium · Customer Success & Services

Associate Program Manager

Plan, coordinate and execute the programs that keep our customers moving — and grow into the person who demos theplatform.

HYBRID · NYC METRO PREFERRED FULL TIME 1–4 YEARS EXPERIENCE

02 Why we’re hiring

Our vision is to secure the AIrevolution.

Cranium secures the AI revolution through an award-winning AI Security and AI Governance platform that supports organizations of all sizes across their entire AI supply chain — from AI entry through runtime. The platform helps teams identify, manage and mitigate AI-related risks to ensure security, compliance and responsible innovation. We’re powered by “Craniacs”: a team committed to redefining the standard for AIexcellence.

03 What we look for

What you’ll do.

As an Associate Program Manager, you will play a vital role in planning, coordinating and executing programs that align with Cranium’s goals and strategic vision. This role is ideal for early-career professionals who are organized, adaptable and eager to make an impact in a fast-growingfield.

You will work cross-functionally across teams, assisting in managing projects, tracking progress and ensuring program deliverables are met. This position is an excellent opportunity to grow your career in program management within the dynamic realm of AIsecurity.

• Drive our managed program offerings for platform clients — including working with client vendors to enable the creation and delivery of vendor AICards.
• Assist in customer onboarding, ensuring a smooth implementation of our solution and driving initial customersuccess.
• Work with the Customer Success team to support ongoing customer engagement, troubleshoot issues and provide guidance on bestpractices.
• Collaborate with the Services team to support delivery projects, helping customers achieve their AI security and compliancegoals.
• Contribute to operational activities, keeping internal processes and customer engagements runningsmoothly.
• Grow into delivering product demos and technical presentations to prospective customers, showcasing the capabilities of Cranium’splatform.

What you’ll bring.

Required

Nice to have

Technologies we use

05 What we offer

Benefits built to support you.

A chance to make a real contribution to the future of AI, alongside impossibly talented people who share the mission. Our biggest asset is inclusion — a diverse community is how wesucceed.

• Competitive salary & equity
• Earn a competitive salary and own a real stake in Cranium through equity.
• Market-leading health, dental and vision coverage for you and your dependents.
• Flexible time off & family leave
• A flexible time-off policy, plus paid parental and family leave when you need it.
• An individual learning budget — lifelong learning is one of our values, not a perk.
• A 401(k) program to help you save for the future, set up whenever you’re ready.
• The Craniacs
• A multidisciplinary team that plays nice, ships hard and has a lot of fun doing it.