Associate Program Director

Voa Gny; New York (NY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Job summary

VOA–Greater New York seeks an Associate Program Director to oversee case management and specialized support services for clients in Brooklyn. In the absence of the Program Director, you will assume leadership responsibilities and ensure program delivery meets standards.

The role requires a Bachelor's in Human Services with five years' experience, including two years in supervision. You will build community linkages, ensure regulatory compliance, and maintain confidential client records.

Qualifications

• Bachelor's Degree in a Human Services field with five years' experience.
• Two years of supervisory experience and staff management.
• Ability to establish and maintain program delivery models.
• Experience building linkages with service agencies and liaisons.
• Knowledge of regulatory compliance and quality indicators.

Responsibilities

• Oversee case management and specialized support services.
• Act in the Program Director's absence.
• Develop community linkages to enhance services.
• Maintain client records confidentially and professionally.
• Participate in facility or program management and supervise staff.

Skills

Leadership

Case management

Communication

Regulatory compliance

Education

Bachelor's Degree in Human Services

Five years’ experience incl. supervisory

Job description

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Associate Program Director

The Associate Program Director manages the case management and specialized support service delivery system for clients as well as establishing community linkages to enhance services. In the absence of the Program Director, assume the responsibilities of that position.

Location: Brooklyn, NY 11207

Minimum Qualifications:

• Bachelor's Degree in a Human Services field and five years’ experience including two years in a supervisory experience.
• Manage program personnel in case management and support areas.
• Establish and maintain program delivery models.
• Develop and maintain linkages with other service agencies, generic community resources, and state/city liaisons.
• Ensure that regulations and quality assurance indicators are achieved.
• Maintain client records in a professional and confidential manner.
• Participate in the general management of the facility or program.
• Supervise assigned staff.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.