Associate Product Services & Management Analyst

Northwell Health; Melville (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated individual to assist in the analysis and development of implementation plans for system projects. This role involves collaborating with various teams to ensure smooth project cycles, from discovery to testing. The ideal candidate will provide essential customer support during and after implementations, troubleshoot issues, and work closely under guidance. This opportunity is perfect for someone looking to start their career in a supportive environment where they can grow and make a meaningful impact.

Qualifications

• Bachelor's Degree required or equivalent education and experience.
• 0-1 years of relevant experience required.

Responsibilities

• Assists in developing implementation plans for system development and project access.
• Provides customer support during and post-implementation in consultation with departments.

Skills

Project Management

Customer Support

Problem Solving

Education

Bachelor's Degree

Job description

Job Description

Assists in the analysis, verification, tracking, and development of implementation plans for system development and project access. Provides customer support during and after implementation in consultation with departments.

Job Responsibilities

1. Assists in developing implementation plans for system development and project access, including discovery, design, conversion, testing, and other project cycle components.
2. Ensures processes comply with system policies, laws, and contractual agreements.
3. Collaborates with implementation teams to resolve user issues.
4. Provides customer support during and post-implementation in consultation with departments.
5. Troubleshoots issues, resolves concerns, and recommends fixes.
6. Works under direct guidance; tasks are generally straightforward and moderately complex.
7. Performs related duties as required. All responsibilities are considered essential under the Americans with Disabilities Act.

Job Qualifications

• Bachelor's Degree required or equivalent education and experience.
• 0-1 years of relevant experience required.

*Additional Salary Details

The listed salary range or hourly rate is a good faith estimate of potential compensation, which may be adjusted based on factors such as location, experience, education, and other considerations.