Associate Product Manager – AI‑Driven Retail Experience

BJ's Wholesale Club, Inc.; Marlborough (MA); Hybrid; USD 100,000 - 132,000; Full time

Benefits offered by this job

Weekly Pay

Daily Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) Retirement Savings Plan

Job summary

BJ’s Wholesale Club in Marlborough, MA is seeking a hands-on Digital Product Manager to drive AI-assisted member experiences, onsite search, and product relevancy.

You’ll own backlog, coordinate with engineering, UX, analytics, and business teams, and help plan quarterly roadmaps while ensuring clear cross-functional communication. The role is hybrid with in-office Tue-Thu in Marlborough.

Qualifications

• 3-5 years of product management experience in a digital, eCommerce, or technology environment.
• Experience with Agile methodologies, backlog management, sprint planning, user story writing, and release coordination.
• Strong organizational skills and attention to detail with ability to manage multiple workstreams and keep stakeholders informed.

Responsibilities

• Support delivery execution across AI-assisted member experiences, onsite search, browse, product relevancy, PDP enhancements, enhanced content, SEO, member reviews, and club locator.
• Own backlog management responsibilities for assigned areas, including user story creation, acceptance criteria development, sprint prioritization support, and release readiness tracking.
• Support external platform and technology partner coordination — tracking deliverables, flagging risks, supporting integration testing, and maintaining clear documentation of platform capabilities and gaps.
• Partner with engineering, UX, QA, and analytics teams to facilitate requirements, track sprint progress, and ensure clear cross-functional communication of scope and expectations.
• Support stakeholder communication by maintaining accurate tracking boards, providing timely status updates, and escalating blockers proactively.
• Coordinate with analytics, data engineering, and platform teams to support reporting needs, tagging requirements, and product intelligence initiatives.
• Assist in quarterly roadmap planning, documentation, and stakeholder communication preparation.

Skills

Product management

Agile methodologies

Data-driven decisions

Cross-functional communication

AI product interest

Tools

Analytics tools

Job description

BJ’s Wholesale Club in Marlborough, MA is seeking a hands-on Digital Product Manager to drive AI-assisted member experiences, onsite search, and product relevancy.

You’ll own backlog, coordinate with engineering, UX, analytics, and business teams, and help plan quarterly roadmaps while ensuring clear cross-functional communication. The role is hybrid with in-office Tue-Thu in Marlborough.