Associate Product Manager

Carrier; Indiana (PA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Carrier is seeking an Associate Product Manager to manage HVAC aftermarket supplies from Indianapolis, IN, Syracuse, NY, or remote. This role focuses on driving sales growth and profitability for products across various channels.

Responsibilities include leading cross-functional teams, preparing opportunity plans, analyzing competitive products, and supporting the sales force with training. Qualifications include a Bachelor’s degree and 3+ years of relevant experience, with a strong emphasis on product marketing and project management.

Qualifications

• 3+ years product marketing, project management, customer service or operations experience.
• Demonstrated successful track record of managing complex projects.

Responsibilities

• Participate in cross functional teams to achieve goals.
• Prepare business opportunity plans & product roadmaps.
• Analyze competitive product features, benefits, and pricing.
• Provide project management leadership for new product development.
• Manage select product offering specifics including pricing and forecasting.

Skills

Product marketing

Project management

Customer service

Communication skills

Microsoft Office (Excel, Project, Word, PowerPoint)

Knowledge of RC systems (PowerBI, SAP, Sales Force)

Education

Bachelor’s degree

Job description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

This Associate Product Manager position is with the Carrier Replacement Components (RC) business and will focus on management of HVAC aftermarket supplies including chemicals, tools, safety products, and assorted HVAC components. The role is responsible for products across all channels and brands that RC offers. The focus will be on driving growth and profitability in sales to distribution as well as new channels and will require cross-collaboration with Carrier RC and Residential teams.

This position can be located in Indianapolis, IN, Syracuse, NY or remote.

Key Responsibilities

• Participate in cross functional teams to achieve goals

• Prepare business opportunity plans & product roadmaps in support of potential new business & utilize Passport (Phase Gate) review process to gain business unit approvals. Execute the tasks associated with the plan, including sales and product forecasts, new part setup, pricing, gross margin analysis and execution of market strategy.

• Analyze competitive product features, benefits, and pricing and take appropriate actions to provide competitive portfolio of products

• Provide project management leadership for new product development as well as corporate strategic initiatives.

• Provide guidance to marketing and sales team, including product value proposition and technical specifications as needed. Provide support for product videos and on-line learning modules script development.

• Provide and analyze sales and product reports by customer and by channel

• Manage select product offering specifics including pricing, forecasting, inventory reviews (assist with last time buys, excess and obsolete), etc.

• Support the RC Parts Information Management (PIM) process to ensure there is electronic PIM data to be used in e-commerce.

• Support customers and the RC Sales Force on product-related inquiries

• Conduct product training sessions online & face to face at customer training events for 50+ attendees.

• Support distributor events such as open houses and trade shows to discuss and demo products.

Required Qualifications

• Bachelor’s degree

• 3+ years product marketing, project management, customer service or operations experience

Preferred Qualifications

Product or project management experience desired; specific knowledge of the HVAC/R or related industry is a plus

Demonstrated successful track record of managing complex projects involving multiple stakeholders

Business and financial acumen including forecasting, pricing, and gross margin calculation is desired.

Proficiency with Microsoft Office (Excel, Project, Word and PowerPoint)

Strong communication skills with the ability to interact and collaborate with a cross-functional team

Use or knowledge of RC systems (PowerBI, SAP, Sales Force)

Demonstrated sense of urgency, self-initiative, and sense of ownership

Willingness to learn and flexible approach