Associate Principal Engineer - DevOps SRE Engineer

Nagarro; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative digital product engineering firm is on the lookout for a skilled L3 SRE Engineer. This role is pivotal in supporting a business-critical SaaS application, where you'll provide comprehensive L3 support across infrastructure, backend, and frontend systems. You'll automate SRE tools to enhance proactive support and collaborate with various teams during troubleshooting. This dynamic environment values expertise in Kubernetes, Terraform, and AWS, ensuring your contributions drive impactful solutions. If you're ready to thrive under pressure and make a difference, this opportunity is tailored for you.

Qualifications

• Expertise in Kubernetes and Terraform is essential.
• Strong understanding of networking concepts and multitenant applications.

Responsibilities

• Provide L3 support across the full stack for business-critical applications.
• Automate SRE tools aligned with monitoring strategies.

Skills

Kubernetes

Terraform

Github Actions

Shell Scripting

AWS

Python

React/Next.js

Tools

Grafana

Prometheus

ELK stack

Jenkins

Job description

Company Description

We are a Digital Product Engineering company that is scaling rapidly! We build products, services, and experiences that inspire, excite, and delight. Our work spans all devices and digital mediums, with a global presence of over 19,000 experts across 33 countries. Our culture is dynamic and non-hierarchical. We are seeking talented new colleagues. That is where you come in!

Job Description

We are looking for an experienced L3 SRE engineer to support a business-critical SaaS application.

Key Responsibilities:

1. Provide L3 support across the full stack, including infrastructure, backend, and frontend, before escalation to the engineering business unit.
2. Automate SRE tools to enable proactive L3 support, aligned with our monitoring strategy.
3. Work effectively under pressure for business-critical applications.
4. Communicate clearly with L1, L2 support teams, engineering, product managers, leadership, and end-users during troubleshooting.

Qualifications

Must-have Skills: Kubernetes (Expert), Terraform (Expert), Github Actions, Shell Scripting, AWS.

• Experience with incident and problem management.
• Experience with multitenant applications.
• Strong understanding of networking concepts (TCP/IP, DNS, Routing, etc.), including VPCs, subnets, firewalls, load balancing, TLS, and SSL.
• Experience with CI/CD pipelines (e.g., Jenkins, Github Actions) and version control.
• Proficiency in Python and React/Next.js.
• Experience with monitoring and logging tools such as Grafana, Prometheus, Loki, or ELK stack to analyze resource utilization, application performance, and issues.
• Experience with AWS services, especially EKS, serverless architectures, queues, and various databases.
• Solid knowledge of Kubernetes.
• Excellent communication skills.