Dental Services Representative

Dental Associates Ltd; Waukesha (WI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance with HSA

Dental coverage 100%

Vision Insurance

Life Insurance

401k

Short term disability (company paid)

Paid Time Off

Paid Holidays

Flexible Spending Account (FSA)

Critical Illness Insurance

Hospital Indemnity

Uniform allowance

Mentor program

No forced vacation

Job summary

Dental Associates in Wisconsin is seeking a Dental Assistant to support dental clinicians and ensure smooth patient flow. You will greet patients, assist with check-in, and help prepare treatment areas while maintaining professional standards and a patient‑centered approach.

The role emphasizes teamwork, multitasking in a busy practice, and commitment to quality care in a growing organization with ongoing education and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years in the dental or healthcare field preferred.
• Clear and concise communication; proper grammar and tone.
• Strong interpersonal skills to maintain rapport with patients, dentists and staff.
• Good customer service skills and ability to work in a fast-paced team environment.
• Ability to multitask and work efficiently in a dynamic setting.

Responsibilities

• Greet patients with a smile and maintain a professional appearance.
• Complete patient check-in and pre-registration.
• Introduce patient to clinical staff and escort to treatment area.
• Monitor timeliness of Doctor and Hygienist and inform patients of delays.
• Address patient concerns or escalate to appropriate staff.

Skills

Customer service

Teamwork

Communication

Multitasking

Professional appearance

Education

High school diploma

Job description

As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the‑art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.

Benefits Overview

• Medical Insurance with optional Health Savings Account through Associated Bank
• Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
• Vision Insurance
• Life Insurance
• 401k
• Company paid short term disability
• Paid Time Off
• Paid Holidays
• FSA
• Critical Illness
• Hospital Indemnity

Additional Benefits

UNIFORM ALLOWANCE

Yearly allowance for shoes and scrubs.

COMPETITIVE WAGE

Two tier wage based on skill.

MENTOR PROGRAM

Mentorship and additional compensation for becoming a mentor.

NO FORCED VACATION

Take vacation on your time and your terms. You won’t need to take vacation when your doctor

does.

PAID TIME OFF

We offer paid vacation and paid holidays.

Regular schedules — no surprises. Reliable full-time hours you can depend on.

CONTINUING EDUCATION

We encourage our team to keep learning and embrace innovation.

HIGH-QUALITY RELATIONSHIPS

Focus on building trust and forming relationships with your patients — our internal support teams handle the rest.

COLLABORATION

Work together with dentists, specialists, hygienists and other dental assistants across a growing organization.

GROWTH POTENTIAL

Explore opportunities beyond dental assisting with greater internal mobility.

Schedule

Monday: Off, Tuesday: 8:00am-6:00pm, Wednesday: 6:30am-5:00pm, Thursday: 6:30am-4:30am, Friday: 6:30am-4:00pm, and Saturday: Off

Job Responsibilities

• Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner
• Complete patient check-in and pre-registration
• Introduce patient to clinical staff and escort patient to treatment area
• Monitor Doctor and Hygienist timeliness and inform patient of any delays
• Resolve patient concerns; answer or seek to find an answer to patient inquiries
• Collect treatment fees due from patient and document date-of-service payment
• Update patient accounts on an on-going basis
• Provide coverage for Dental Assistants to account for absences and assist during high volume periods
• Receive, distribute, and stock dental supplies
• Sterilization of instruments
• Disposal of used supplies, waste, and hazardous materials in the proper containers
• Properly disinfecting operatory upon request

Job Requirements

• High school diploma or equivalent required
• Minimum of 2 years in the dental or healthcare field preferred
• Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding
• Effective interpersonal skills to maintain rapport with patients, dentists and staff members
• Good customer service skills and ability to work as a team in fast-paced environment
• Must be able to multitask and work in a fast-paced environment

The Company

At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job. Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with 14 offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.

Get to know Dental Associates - Dentalassociates.com

YouTube - Youtube.com/user/DentalAssociatesWI