Associate Operations Director

Conviva Senior Primary Care; Town of Florida (NY); On-site; USD 104,000 - 143,000; Full time

Job summary

Conviva Senior Primary Care seeks an Associate Operations Director, Clinic/Center Administration to plan and direct outpatient care operations. You will develop staffing plans, policies, and procedures, and collaborate with clinicians to improve patient outcomes.

We require management experience in a clinical setting with a full-risk VBC background, knowledge of healthcare regulations, and proficiency with EMR systems such as DataHub and NPS.

Qualifications

• Bachelor's degree or equivalent; prefer Business Administration/Healthcare Administration; or 10+ years of Healthcare
• 5 years Management experience in clinical care or related field, with full-risk VBC environment
• Basic knowledge of Population Health and global risk primary care
• Familiarity with Medicare and Risk model
• Experience managing a budget of $1M+
• Bilingual in English and Spanish

Responsibilities

• Plan and direct the work of professional and support personnel who provide outpatient care
• Develop staffing plans, policies and operating procedures for the clinic
• Collaborate with clinicians to ensure patient outcomes
• Travel daily to Conviva Care clinics (Broward County)
• Report to Market President, Primary Care
• Ensure compliance with healthcare regulations and Humana policies

Skills

Management experience

VBC experience

Healthcare regulations

EMR systems

TB screening policy

FL background clearance

Driver's license

Flu vaccine policy compliance

Bilingual English/Spanish

Education

Bachelor's degree or equivalent

5 years management experience in clinical care

Population Health knowledge

Medicare/Risk model familiarity

Budget management $1M+

Bilingual in English and Spanish

Tools

EMR systems

DataHub

NPS

Job description

Become a part of our caring community

The Associate Operations Director, Clinic/Center Administration, plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Associate Director, Clinic/Center Administration requires an understanding of how organization capabilities interrelate across department(s). The Associate Operations Director, Clinic/Center Administration develops and leads implementation for staffing plans, policies and operating procedures for the clinic and works with clinicians to ensure patient outcomes.

Location Address

Conviva Senior Primary Care Office Located In

Broward County

You Will Report To The

Market President, Primary Care

Required Qualifications

• Daily travel to work at the Conviva Care clinics.
• Management experience in clinical care or related field, with experience in a full-risk VBC environment.
• Experience with healthcare regulations, compliance, and managed care.
• Experience with EMR systems, DataHub, NPS, and other relevant software tools.
• We consider this job patient facing and Humana includes it in its Tuberculosis (TB) screening program. We will require candidates selected for this job to screen for TB.
• Associates working in the State of Florida will need ACHA Level II Background clearance.
• Must have a valid driver's license as there will be travel between centers.
• Candidates selected for this job will require adherence to Humana's flu vaccine policy.

Other Qualifications

• Bachelor's degree or equivalent experience. Degree preferable in Business administration Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 10+ years of Healthcare
• 5 years Management experience in clinical care or related field, with experience in a full-risk VBC environment.
• Basic knowledge of Population Health and how it comes to life in a global risk primary care environment
• Familiarity with Medicare and Risk model
• Experience managing a budget of $1M+
• Bilingual in English and Spanish

Work Hours: Monday – Friday 8:00 to 5:00

Note: Daily travel to work at Broward County centers required

Use Your Skills To Make An Impact

Alert

Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number if we do not already have it on file. Humana will send an email from [e-mail] with instructions on how to add the information into your official application on Humana's secure website.

Interview Format – HireVue

As part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, at all levels of employment.