Associate Operations Analyst

Profitero+; New York (NY); Hybrid; USD 53,960 - 68,200; Full time

Benefits offered by this job

Paid family care for parents and other

Tuition assistance

Flexible time off and PTO

Flexible working arrangements

Work your world program

Employee assistance programs

Job summary

Profitero+ is seeking an Associate, Commercial Operations in the United States. You will support key client relationships, ensuring data quality across product data and categorization within digital retail ecosystems.

Experience with Python, Excel, and AI-assisted workflows will help you clean and govern datasets at scale. This role emphasizes data attribution, governance, and operational excellence; you will coordinate across teams, monitor SLAs, and translate data insights into actionable

Qualifications

• Bachelor’s degree in business, data analytics, economics, information systems, or a related field; experience may be substituted.
• Strong analytical skills with ability to parse, interpret, and synthesize data.
• Advanced proficiency in Excel with the ability to interpret, storyboard, and present data effectively.
• Exposure to data and reporting tools including Snowflake, JIRA, SQL, and/or Python.
• Experience in a client-facing capacity and familiarity with e‑commerce or digital shelf analytics.

Responsibilities

• Data Attribution & Quality Engineering: fix data, trace issues, and reclassify attributes at scale using Excel, Python, and AI-assisted workflows.
• SLA Monitoring & Compliance Tracking: monitor data availability, reporting lag, and accuracy across accounts and SLAs.
• Client Governance Support: prepare scorecards and issue trackers, summarise data quality for stakeholders, and track action items.
• Collaboration: coordinate across teams, ensure clients receive commitments, and support governance forums with clear summaries.

Skills

Analytical skills

Excel proficiency

Data analytics

Client-facing experience

Data pipelines curiosity

Communication skills

Team collaboration

Education

Bachelor's degree in business / data analytics / economics / information systems

Tools

Snowflake

JIRA

SQL

Python

Job description

Company Description

Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence‑driven, end‑to‑end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com.

Overview

Profitero is the leading digital commerce analytics platform, helping the world's biggest CPG brands win on the digital shelf. We track what shoppers see and buy across more than a thousand retailers in 70 countries and turn that data into decisions… and we are looking for an Associate, Commercial Operations to help us make that happen! As a part of our Commercial Operations team, you will support some of our most strategically important client relationships. You'll partner closely both with internal cross‑functional data acquisition, data quality, and account management teams as well as client partners themselves to ensure the quality and accuracy of our client’s product data, information, and categorization within Amazon and other digital retail media ecosystems. You’ll receive spreadsheets containing large volumes of structured product data and sales information and help to make sense of that information using AI tools, Python scripts, and good old‑fashioned Excel functions and formulas. You’ll monitor our existing SLAs and review reporting to ensure that we can identify and proactively address any potential issues.

Note that this isn’t a strategy or insights role – this is about data attribution and governance. Maximizing the quality and cleanliness of the data that we have, understanding what data we don’t have, and objectively interpreting that data to ensure that our strategy and analytics teams (and our clients!) have the best, most accurate, and highest‑quality information possible in order to be able to develop meaningful and actionable insights, recommendations, and strategies using that data.

This is also not a role where you'll spend your days making decks. You'll be in the data, coordinating across teams, tracking commitments, and making sure our largest clients get what they signed up for. You don’t need to be a developer, engineer, or data scientist to be successful in this role nor do you need a deep background in digital retail or e‑commerce. But you DO need to be comfortable with technology, excited about learning new systems and tools, passionate about data, and interested in how companies use that data to drive their business forward… if that sounds like you, we can teach you the rest.

So why choose this role?

• You’ll have a front‑row seat to how enterprise data analytics partnerships actually work at scale and will get broad and meaningful exposure FAST. On any given week, you might be analyzing documentation to enhance an AI‑built python script, investigating data discrepancies for a major global brand’s Amazon sales, preparing a governance scorecard for a bi‑monthly global operating committee, and coordinating with engineering teams to pinpoint problems that require fast, adaptive work to solve. That variety is the point… we’re a lean team, and we do real work.
• You’ll also be working at the intersection of operations and data quality at a moment when both are high‑stakes for Profitero. Our enterprise clients hold us to demanding SLAs with financial consequences for non‑compliance. The work you do has direct bearing on client outcomes and contract renewals.

PLEASE NOTE: There are no specific geographical requirements for this role; highly qualified candidates from any US‑based location who are willing to work an ET/CT schedule will be considered and are encouraged to apply. Candidates who are local or commutable to a market where Profitero has an office will be expected to work in a hybrid capacity with anticipated onsite engagement an average of 3‑4 days/week.

ALSO NOTE: We are not able to provide sponsorship support for this role now or in the future. No third‑party staffing agencies, please.

Responsibilities

• Data Attribution & Quality Engineering
  • A core part of this role is making client data better, not just flagging when it’s wrong, but doing the hands‑on work to fix it.
  • Investigate item‑level accuracy issues, trace them to root cause, and use Excel, Python, and AI‑assisted workflows to clean, reclassify, and validate product attributes at scale.
  • Translate evolving client category standards and naming conventions into structured data rules that can be applied systematically, building attribution that is more accurate and more durable over time.
• SLA Monitoring & Compliance Tracking
  • Ensure we see issues before clients do by monitoring data availability, reporting lag, and accuracy performance across accounts, tracking SLA thresholds, and maintaining a live view of where each account stands against its quarterly commitments.
• Client Governance Support
  • Prepare scorecards, performance summaries, and issue trackers for regularly scheduled meetings.
  • Draft business‑friendly summaries of data quality issues written for stakeholders who need to understand impact rather than technical detail.
  • Track action items out of governance forums to ensure they are resolved.

Qualifications

• 1+ year of professional experience in data, analytics, research, analysis, product management, or a similar field; prior experience working alongside the CPG, retail, and/or marketing industries preferred.
• Bachelor’s degree in business, data analytics, economics, information systems, or a related field; experience may be substituted.
• Comfort and experience working with data, AI, and technical tools.
• Strong analytical skills with ability to parse, interpret, and synthesize data.
• Advanced proficiency in Excel with the ability to interpret, storyboard, and present data effectively; exposure to and experience in specialized data and reporting tools including Snowflake, JIRA, SQL, and/or Python strongly preferred.
• Familiarity with e‑commerce, CPG, or digital shelf analytics preferred.
• Experience working in a client‑facing capacity (internships count!).
• Exceptionally organized with a fanatical attention to detail.
• Curiosity around how things work… understanding data pipelines, client contracts, operations workflows excite you.
• Comfort operating with a high level of ownership, autonomy, and accountability.
• Sense of urgency with the ability to work quickly, efficiently, and accurately within tight deadlines and constantly‑evolving project parameters, scope, and goals.
• Flexible and adaptable with an ability to work successfully across multiple concurrent projects and competing priorities.
• Highly collaborative but independently capable.
• Strong written and verbal communication skills and comfort participating and presenting in client meetings; can turn a messy situation into a clear, organized summary.

Benefits and Additional Information

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off, Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• Work Your World Program encouraging employees to work from anywhere; Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Profitero+ is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

All of your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $53,960.00 - $68,200.00 / Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 8/23/2026.