Associate Operations Analyst

Profitero+; Boston (MA); Hybrid; USD 53,960 - 68,200; Full time

Benefits offered by this job

Paid Family Care

Adoption assistance

Pet adoption assistance

Tuition Assistance

Flexible working arrangements

Work Your World program

Job summary

Profitero+ is seeking an Associate, Commercial Operations to help govern and enhance client product data across Amazon and other digital retail ecosystems. You’ll work with data acquisition, quality, and account teams to ensure accuracy and actionable insights for major brands.

You’ll use AI-assisted workflows, Excel, Python, and SQL; collaborate across teams; and support governance processes to meet SLAs for large enterprise clients in a hybrid US-based role.

Qualifications

• Bachelor's degree or higher in a relevant field; substituted by experience.
• Strong data analysis skills and ability to interpret complex datasets.
• Experience with data governance, quality, and attribution in client environments.

Responsibilities

• Data Attribution & Quality Engineering: fix data, clean, reclassify, and validate attributes at scale using Excel, Python, and AI workflows.
• SLA Monitoring & Compliance Tracking: monitor data availability, reporting lag, and accuracy across accounts; track quarterly commitments.
• Client Governance Support: prepare scorecards, summaries, and issue trackers for governance committees and follow up on action items.

Skills

Data governance

Analytical thinking

Client-facing

Cross-functional collaboration

Education

Bachelor's degree in business, data analytics, economics, information systems

Tools

Snowflake

JIRA

SQL

Python

Job description

Company Description

Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence‑driven, end‑to‑end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com.

Overview

Profitero is the leading digital commerce analytics platform, helping the world's biggest CPG brands win on the digital shelf. We track what shoppers see and buy across more than a thousand retailers in 70 countries and turn that data into decisions… and we are looking for an Associate, Commercial Operations to help us make that happen!

As a part of our Commercial Operations team, you will support some of our most strategically important client relationships. You'll partner closely with internal cross‑functional data acquisition, data quality, and account management teams as well as client partners themselves to ensure the quality and accuracy of our client's product data, information, and categorization within Amazon and other digital retail media ecosystems. You’ll receive spreadsheets containing large volumes of structured product data and sales information and help to make sense of that information using AI tools, Python scripts, and good old‑fashioned Excel functions and formulas. You’ll monitor our existing SLAs and review reporting to ensure that we can identify and proactively address any potential issues.

Note that this isn’t a strategy or insights role – this is about data attribution and governance. Maximizing the quality and cleanliness of the data that we have, understanding what data we don’t have, and objectively interpreting that data to ensure that our strategy and analytics teams (and our clients!) have the best, most accurate, and highest‑quality information possible in order to be able to develop meaningful and actionable insights, recommendations, and strategies using that data.

This is also not a role where you'll spend your days making decks. You'll be in the data, coordinating across teams, tracking commitments, and making sure our largest clients get what they signed up for.

So why choose this role?

• Front‑row seat to how enterprise data analytics partnerships actually work at scale. You'll analyze documentation to enhance an AI‑built python script, investigate data discrepancies for a major global brand’s Amazon sales, prepare a governance scorecard for a bi‑monthly global operating committee, and coordinate with engineering teams to pinpoint problems that require fast, adaptive work to solve.
• Work at the intersection of operations and data quality when both are high‑stakes for Profitero. Our enterprise clients hold us to demanding SLAs with financial consequences for non‑compliance.

PLEASE NOTE: There are no specific geographical requirements for this role; highly qualified candidates from any U.S.–based location who are willing to work an ET/CT schedule will be considered and are encouraged to apply. Candidates who are local or commutable to a market where Profitero has an office will be expected to work in a hybrid capacity with anticipated onsite engagement an average of 3‑4 days per week.

ALSO NOTE: We are not able to provide sponsorship support for this role now or in the future. No third‑party staffing agencies, please.

Responsibilities

• Data Attribution & Quality Engineering
  • Making client data better, not just flagging when it’s wrong, but doing the hands‑on work to fix it.
  • Investigate item‑level accuracy issues, trace them to root cause, and use Excel, Python, and AI‑assisted workflows to clean, reclassify, and validate product attributes at scale.
  • Translate evolving client category standards and naming conventions into structured data rules that can be applied systematically, building attribution that is more accurate and durable over time.
• SLA Monitoring & Compliance Tracking
  • Ensure we see issues before our clients do by monitoring data availability, reporting lag, and accuracy performance across accounts.
  • Track SLA thresholds and maintain a live view of where each account stands against quarterly commitments.
• Client Governance Support
  • Prepare scorecards, performance summaries, and issue trackers for governed committees.
  • Draft business‑friendly summaries of data quality issues for stakeholders and track action items from governance forums to ensure resolution.

Qualifications

• 1+ year of professional experience in data, analytics, research, product management, or a similar field; prior experience working alongside the CPG, retail, and/or marketing industries preferred.
• Bachelor's degree in business, data analytics, economics, information systems, or a related field; experience may be substituted.
• Comfort and experience working with data, AI, and technical tools.
• Strong analytical skills with ability to parse, interpret, and synthesize data.
• Advanced proficiency in Excel with the ability to interpret, storyboard, and present data effectively; exposure to specialized data and reporting tools including Snowflake, JIRA, SQL, and/or Python strongly preferred.
• Familiarity with e‑commerce, CPG, or digital shelf analytics preferred.
• Experience working in a client‑facing capacity (internships count!).
• Exceptionally organized with fanatical attention to detail.
• Naturally curious about data pipelines, client contracts, and operations workflows.
• Comfort operating with high ownership, autonomy, and accountability.
• A natural sense of urgency with ability to work quickly, efficiently, and accurately within tight deadlines.
• Flexible and adaptable with ability to manage multiple concurrent projects and competing priorities.
• Highly collaborative but independently capable.
• Strong written and verbal communication skills and comfort presenting in client meetings; ability to turn a messy situation into a clear, organized summary.

Additional Information

The Power of One starts with our people! Our best‑in‑class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more.
• Monetary assistance and support for adoption, surrogacy, and fertility.
• Monetary assistance and support for pet adoption.
• Employee Assistance Programs and health/wellness/comfort reimbursements.
• Tuition Assistance.
• Paid time off that includes flexible time off, vacation, annual sick days, volunteer days, holiday and identity days, and more.
• Matching gifts programs.
• Flexible working arrangements.
• ‘Work Your World’ Program encouraging employees to work from anywhere; Publicis Groupe has an office for up to 6 weeks a year based upon eligibility.
• Business Resource Groups that support multiple affinities and alliances.

The benefits offerings listed are available to eligible U.S.‑based employees, are reviewed annually, and are governed by the terms of the applicable plan documents. You must be actively employed for 90 consecutive calendar days to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after completing 1,000 work hours in a consecutive 12‑month period.

Profitero+ is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: USD $53,960.00 – USD $68,200.00 annually. The Company reserves the right to modify this pay range at any time.

Application deadline: 8/23/2026.