Associate Operations Analyst

Profitero+; Chicago (IL); Hybrid; USD 53,960 - 68,200; Full time

Benefits offered by this job

Paid Family Care

Tuition Assistance

Flexible working arrangements

Employee Assistance Programs

Job summary

Profitero+ based in Chicago is looking for an Associate in Commercial Operations to enhance data quality and support client relationships. You will collaborate with teams to ensure accurate product data for major clients, utilizing AI tools, Excel, and Python for data management.

In this role, expect variety and growth in a collaborative environment. The position offers flexible working arrangements with a focus on data attribution and governance, making it ideal for newcomers eager to gain experience in data analytics.

Package includes competitive compensation and comprehensive benefits for U.S.-based employees.

Qualifications

• 1+ year of professional experience in data, analytics, or a similar field.
• Comfortable working with AI and technical tools.
• Experience in a client-facing capacity.

Responsibilities

• Investigate accuracy issues and clean product data using technical tools.
• Monitor data availability and performance metrics across accounts.
• Prepare performance summaries and issue trackers for clients.

Skills

Advanced proficiency in Excel

Strong analytical skills

Experience with data, AI, and technical tools

Familiarity with e-commerce and CPG

Education

Bachelor's degree in business, data analytics, or related field

Tools

Python

SQL

JIRA

Snowflake

Job description

Company Description
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence‑driven, end‑to‑end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com

Overview

Profitero is the leading digital commerce analytics platform, helping the world's biggest CPG brands win on the digital shelf. We track what shoppers see and buy across more than a thousand retailers in 70 countries and turn that data into decisions. We are looking for an Associate, Commercial Operations to help us make that happen!

As a part of our Commercial Operations team, you will support some of our most strategically important client relationships. You'll partner closely with internal cross‑functional data acquisition, data quality, and account management teams as well as client partners themselves to ensure the quality and accuracy of our clients' product data, information, and categorization within Amazon and other digital retail media ecosystems. You'll receive spreadsheets containing large volumes of structured product data and sales information and help to make sense of that information using AI tools, Python scripts, and good old‑fashioned Excel functions and formulas. You'll monitor our existing SLAs and review reporting to ensure that we can identify and proactively address any potential issues.

This is not a strategy or insights role – it is about data attribution and governance. Maximizing the quality and cleanliness of the data that we have, understanding what data we don't have, and objectively interpreting that data to ensure that our strategy and analytics teams and our clients have the best, most accurate, and highest‑quality information possible.

So why choose this role? You'll have a front‑row seat to how enterprise data analytics partnerships actually work at scale and will get broad and meaningful exposure. The variety is the point – we are a lean team and we do real work.

NOTE: There are no specific geographical requirements for this role. Highly qualified candidates from any U.S.-based location who are willing to work an ET/CT schedule will be considered and encouraged to apply. Candidates who are local or commutable to a market where Profitero has an office will be expected to work in a hybrid capacity with anticipated onsite engagement an average of 3–4 days/week.

NOTE: We are not able to provide sponsorship support for this role now or in the future. No third‑party staffing agencies, please.

Responsibilities

• Data Attribution & Quality Engineering
  • Make client data better, not just flag it.
  • Investigate item‑level accuracy issues, trace them to root cause, and use Excel, Python, and AI‑assisted workflows to clean, reclassify, and validate product attributes at scale.
  • Translate evolving category standards and naming conventions into structured data rules that can be applied systematically, building attribution that is more accurate and durable.
• SLA Monitoring & Compliance Tracking
  • Ensure we see issues before our clients do by monitoring data availability, reporting lag, and accuracy performance across accounts.
  • Track SLA thresholds and maintain a live view of each account's standing against quarterly commitments.
• Client Governance Support
  • Prepare scorecards, performance summaries, and issue trackers for regularly scheduled meetings.
  • Draft business‑friendly summaries of data quality issues for stakeholders, and track action items from governance forums to ensure resolution.

Qualifications

• 1+ year of professional experience in data, analytics, research, analysis, product management, or a similar field; prior experience with CPG, retail, or marketing industries preferred.
• Bachelor's degree in business, data analytics, economics, information systems, or a related field (experience may be substituted).
• Comfort and experience working with data, AI, and technical tools.
• Strong analytical skills capable of parsing, interpreting, and synthesizing data.
• Advanced proficiency in Excel; exposure to Snowflake, JIRA, SQL, and/or Python strongly preferred.
• Familiarity with e‑commerce, CPG, or digital shelf analytics preferred.
• Experience working in a client‑facing capacity (internships count).
• Exceptionally organized with meticulous attention to detail.
• Curious about data pipelines, client contracts, and operations workflows.
• Comfort operating with high ownership, autonomy, and accountability.
• Strong sense of urgency and ability to work quickly, efficiently, and accurately within tight deadlines.
• Flexible and adaptable across multiple concurrent projects and competing priorities.
• Highly collaborative but independently capable.
• Strong written and verbal communication skills; able to turn messy situations into clear, organized summaries.

Additional Information

• Paid Family Care for parents and caregivers for 12 weeks or more.
• Monetary assistance and support for adoption, surrogacy, and fertility.
• Monetary assistance and support for pet adoption.
• Employee Assistance Programs and health/wellness/comfort reimbursements.
• Tuition Assistance.
• Paid time off including flexible time off, vacation, annual sick days, volunteer days, holiday and identity days.
• Matching Gifts programs.
• Flexible working arrangements.
• “Work Your World” program encouraging employees to work from anywhere; Publicis Groupe has an office for up to 6 weeks a year (based on eligibility).
• Business Resource Groups that support multiple affinities and alliances.

Benefits remain for eligible U.S.–based employees. Profitero+ is an Equal Opportunity Employer. All of your information will be kept confidential according to EEO guidelines. If you require accommodation, please contact [e-mail].

Compensation Range: USD $53,960.00 – USD $68,200.00 per annum. The pay range reflects the company's belief at the time of posting and may be adjusted. Temporary roles may be eligible for certain benefits after meeting criteria; regular roles will offer medical, dental, vision, disability, 401(k), and paid time off. Application deadline is 8/23/2026.