Associate, Operations

Shelf; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Equity

Flexible PTO

Medical, Dental & Vision

Job summary

Shelf in New York City is seeking an Associate, Operations, to wear multiple hats and help automate the boring stuff while building tools to scale the business. You will work with the Founder, COO, and department heads, reporting into the VP of Operations.

The ideal candidate has 2–5 years in data analytics or related roles, is fluent with SQL/Python, and enjoys building dashboards and systems that enable cross-functional teams to move fast.

Qualifications

• 2–5 years in Data Analytics, Data Science, Consulting, Strategy, Revenue Operations, Growth Operations, Venture Capital, or a high-growth startup.
• Experience with modern analytics and business systems such as SQL, Python, and BI tools.
• Proactive, curious builder who loves automating work and solving cross-functional problems.

Responsibilities

• Automate repetitive tasks and build AI agents across the company.
• Design executive dashboards, databases, and internal tools to turn messy data into reliable systems.
• Own cross-functional projects across Sales, Marketing, Finance, Legal, People, and Operations.

Skills

Data Analytics

Data Science

Strategy

Revenue Operations

Growth Operations

Tools

SQL

Python

Sigma

Hex

Tableau

Power BI

Salesforce

HubSpot

Attio

Clay

Snowflake

Fivetran

Job description

Our internal Swiss Army knife. Wear every hat. Build cool stuff. Automate the boring stuff. Solve whatever's on fire. Work with our Founder, COO, Head of Sales, Head of Marketing, and Head of Finance every day. Coolest Associate role in NYC right now.

About Shelf

Everyone is talking about agentic AI. Cool. But nobody is handing the keys to an agent that still guesses. One hallucination in a 20-step workflow, and everything breaks.

The real bottleneck isn't the model. It's deterministic answers. Deterministic answers require an enterprise knowledge vault. We've spent the last eight years building exactly that.

Now we're building the rest of the stack.

About the Role

This is our 2nd Operations hire.

You'll report directly to our VP of Operations and work weekly with our CEO, Head of Sales, Head of Marketing, Head of Finance, and almost everyone in between.

One week you might be designing the executive KPI dashboard. The next, building an AI agent, automating a sales workflow, overhauling our recruiting process, evaluating a new tool, or helping launch an entirely new function.

There isn't a playbook. There isn't a backlog. There are just problems worth solving.

If it helps Shelf scale, it's probably yours.

What You'll Do

• Automate the Boring Stuff — Build AI agents, automate repetitive work, implement the latest tools, and eliminate manual work across the company.
• Build Cool Stuff — Design executive dashboards, build databases, create internal tools, and turn messy data into systems people actually rely on.
• Own Everything In Between — The projects nobody knows who should own usually end up with you. One week you might be helping Sales. The next Marketing, Finance, Legal, People, or Operations. If it helps Shelf move faster, it's fair game.

Ideal Candidate

• Experience — 2–5 years in Data Analytics, Data Science, Consulting, Strategy, Revenue Operations, Growth Operations, Venture Capital, or a high-growth startup.
• Analytics & Systems Guru — Comfortable working with modern analytics and business systems such as SQL, Python, Sigma, Hex, Tableau, Power BI, Salesforce, HubSpot, Attio, Clay, Snowflake, Fivetran, or similar tools.
• AI & Automation Guru — Claude, Claude Code, Codex, ChatGPT, n8n, Zapier, or whatever comes next are already part of how you work. You naturally look for opportunities to automate repetitive work and improve how work gets done.
• Curious Builder — You're obsessed with learning. Your content diet is AI, startups, operators, podcasts, newsletters, and new products. You're constantly borrowing the best ideas and asking, “How can we do that here?”
• High Standards — You care about craftsmanship. Clean spreadsheets, beautiful dashboards, polished slide decks, organized documentation, and clear communication aren't nice-to-haves. They're how you work. You sweat the details and believe simple beats complicated.

Why Join Shelf

• Build the Future of Enterprise AI — Help define how AI-native companies will operate over the next decade.
• Industry Leader — We've spent the last eight years becoming a leader in enterprise AI knowledge. Now we're building the next chapter.
• Backed by World-Class Investors — Join a company supported by leading investors and trusted by many of the world's largest enterprises.
• Accelerate Your Career — You'll wear more hats, own more projects, and gain more exposure in a year than most people get in several. There are very few places where you'll learn this much, this quickly.

Compensation & Benefits

• Compensation — $120,000–$140,000 base salary + meaningful equity
• Flexible PTO
• Medical, Dental & Vision — Comprehensive health coverage