Associate, NOC Relations & Planning - Americas

LA28 (Web); Los Angeles (CA); On-site; USD 71,000 - 82,000; Full time

Job summary

LA28 is seeking an Associate, NOC Relations & Planning for the Americas to support pre-Games readiness and Games-time operations for a portfolio of National Olympic Committees. You will coordinate service-level planning across multiple functional areas, maintain status-tracking, and ensure clear communication with clients in a dynamic, international environment.

The role emphasizes relationship-building, organization, and the ability to work on-site in Los Angeles, with multilingual capabilities

Qualifications

• Minimum 3+ years in client services or account management.
• Experience with cross-functional coordination and stakeholder management.
• Proficiency in Excel and PowerPoint; familiarity with Smartsheet or similar tools.

Responsibilities

• Cultivate trusted relationships with 15–25 National Olympic Committees.
• Manage client correspondence, escalation pathways, and document flow.

Skills

Client-management

Relationship-building

Project management

Cross-cultural communication

Data analytics

English fluency

Education

Bachelor’s degree or equivalent preferred

Tools

Excel

PowerPoint

Smartsheet

Job description

Associate, NOC Relations & Planning - Americas

LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application - we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA.

Role Purpose

As Associate, NOC Relations and Planning, Americas, you will help a portfolio of National Olympic Committees prepare for and experience the Games. Reporting to the Senior Manager, you will support service-level planning, client communications, and cross-functional coordination so each committee's needs are understood and represented across LA28. You will build trusted relationships, keep clients informed, and help deliver pre-Games readiness and Games-time operations. It is a role for an organized, culturally aware relationship-builder who wants to serve an international community and grow within a collaborative, inclusive team.

Key Responsibilities

Cultivate trusted, transparent relationships with a portfolio of 15-25 National Olympic Committees.

Manage client correspondence, escalation pathways, and the review and distribution of key documents, policies, and informational resources.

Support service-level planning with 8-10 functional areas, mapping the athlete journey from arrival to departure.

Maintain status-tracking and reporting tools, and help mitigate identified gaps against NCS and functional-area milestones.

Deliver pre-Games readiness and Games-time operations, including Chefs de Mission Seminars and NCS Service Center support.

3+ years of relevant work experience, with authorization to lawfully work in the United States for the full duration of the role.

Bachelor's degree or equivalent preferred, ideally paired with international, cultural, or sport-industry exposure.

Multilingual strength: English as the primary working language, with fluent written and spoken Spanish or another language highly preferred.

Experience with Office productivity tools, including Excel and PowerPoint, and with Smartsheet or similar project management and reporting tools.

Strong international-relations, client-management, and major-event operations skills across diverse, global stakeholders and LA28 functional areas.

Direct experience with the adaptive or Paralympic community.

Prior Olympic or Paralympic Games experience.

Familiarity with data analytics and reporting tools.

Understanding of Olympic and Paralympic structures and protocols.

Experience in client services, membership, or account management.

What We Offer

A client-facing role at the heart of a once-in-a-generation Games.

Real exposure to international relations and complex multi-venue Games delivery.

A collaborative, inclusive team serving a global Olympic and Paralympic community.

Purpose-driven work with direct impact on the athlete and delegation experience.

What This Role Means for the Games

National Olympic Committees are among LA28's most important clients, and their experience shapes how the world remembers these Games. The relationships you build and the planning you support now determine how smoothly delegations arrive, compete, and are cared for at Games-time.

Physical Requirements & Working Conditions

Available to work onsite in our Downtown Los Angeles-based office.

The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.

The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.

Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods.

Perform other duties as required; the role will evolve over time and may include operational responsibilities during the Olympic and Paralympic Games.

Compensation

The annual base salary range for this position is$70,500 - $82,000.

The pay scale provides the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

Accommodation

LA28 is committed to providing an inclusive and accessible recruitment process. If you require an accommodation at any stage, please let us know and we will work with you to meet your needs.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.

At LA2028, Inclusion is a core pillar of our values and behaviors. We seek out and embrace diversity of all forms, respect and value different perspectives, and strive to build a team that reflects our community. This section of the application process helps us strengthen our hiring practices by mitigating unconscious bias through anonymous data collection.

Below is a set of voluntary demographic questions that are part of LA2028's Inclusion Initiatives. If you choose to fill them out, the responses will be used in aggregate to help us identify areas for improvement in our process. Your response, or your choice not to respond, will NOT be associated with your specific application and will NOT in any way be used in the hiring decision.