Associate Medical Director, Behavioral Health

Remote; San Francisco (CA); Remote; USD 235,000 - 300,000; Full time

Benefits offered by this job

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, anddent

PTO and DTO

12 weeks parental leave

Fertility coverage and surrogacy/paid+

WFH reimbursement

Job summary

Included Health seeks an Associate Medical Director, Behavioral Health to oversee practice management for psychiatrists within Behavioral Health. You will report to the Medical Director and help with hiring, communications, and performance management across clinicians on a virtual care platform.

The role blends clinical leadership with operational oversight and quality improvement, requiring empathy, independence, and data-driven decision making.

Qualifications

• MD or DO with active license in good standing
• Minimum 5 years post-residency clinical experience
• Minimum 2 years leadership experience preferred
• Experience with virtual care platforms and patient care

Responsibilities

• Review clinical documentation for accuracy and adherence to protocols.
• Review dashboards of quality metrics and identify issues.
• Lead performance improvement programs when needed.
• Manage clinician escalations and contract compliance issues.
• Identify quality improvement projects and lead teams to goals.
• Assist with clinician communications and practice announcements.
• Allocate at least 10% of time to direct clinical care on the platform.

Skills

Leadership

Communication

Independent work

Data interpretation

Education

MD/DO license

Job description

The Associate Medical Director, Behavioral Health supports the practice management of the Psychiatrists within the Behavioral Health practice. Reporting to the Medical Director - Behavioral Health, this role will support the day-to-day clinical operations of clinicians, assist with overall practice hiring/interviewing, communications, and performance management. Candidates will also participate broadly in innovation within our care delivery models and lead projects that pertain to improving care delivery, member experience, and clinician experience within the Behavioral Health service line.

We are seeking a highly motivated leader who thrives in a fast-paced environment, leads with empathy, and who is passionate about promoting high-quality, evidence-based behavioral health care. The clinician who will thrive in this role is inquisitive and independent, comfortable working with and interpreting data, and happy working across a large team of professional clinicians.

Key Responsibilities

• Reviewing clinical documentation for accuracy, clinical judgment, and adherence to evidence-based protocols and workflows.

• Reviewing dashboards of quality metrics, identifying potential issues, and alerting appropriate managers.

• Recommending and assisting with individual performance improvement programs when necessary.

• Management of clinician escalations and contract compliance issues when necessary.

• Identifying appropriate projects for quality improvement and leading teams toward quality goals on identified projects

• Assistance with clinician communications and practice announcements.

• Providing at least 10% of time to clinical care of patients on the platform, while displaying exemplary levels of professionalism and clinical quality in all dealings with patients, and will maintain and complete charting and documentation in a timely manner.

• Other administrative duties and projects on an as needed basis.

Qualifications

• MD or DO with at least 5 years of post-residency clinical experience, and minimum 2 years’ experience with patient care on a virtual care platform

• Minimum 2 years' leadership experience preferred

• Be a licensed provider in good standing with your state board(s)

• Be self-motivated and able to work independently

• Excel at communicating with patients and other clinicians

• Qualified candidates must meet all clinical and educational requirements as outlined in the Clinician Employment Agreement

Compensation:

The United States new hire base salary target range for this full-time position is: $235,000-$300,000 + bonus + equity + benefits

Benefits & Perks:

• Remote-first culture

• 401(k) savings plan through Fidelity

• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

• Paid Time Off ("PTO") and Discretionary Time Off ("DTO")

• 12 weeks of 100% Paid Parental leave

• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.

• Work-From-Home reimbursement to support team collaboration home office work

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.