Associate, Marketing Design - Filene

trustage; Madison (WI); On-site; USD 50,000 - 65,000; Full time

Job summary

TruStage is seeking a Marketing Design Associate in Madison, WI to turn ideas into clear, engaging visual stories across digital and print channels. You’ll support research publications, presentations, campaigns, and events, with growing emphasis on digital and UX/UI design.

This early-career role values curiosity, attention to detail, and a willingness to learn. You will collaborate with marketing and technology partners to strengthen the brand and user experiences.

Qualifications

• Early-career designer; strong creative instinct and attention to detail.
• Ability to translate research and concepts into clear visual communications.
• Experience creating presentations and branded materials for multiple channels.

Responsibilities

• Create compelling visual assets across digital and print channels.
• Translate complex concepts into clear visuals for executive audiences.
• Develop templates and presentations; ensure brand consistency across materials.
• Support website and digital experiences with UX/UI design input and assets.
• Collaborate with cross-functional teams to deliver campaigns and events.

Skills

Branding

Visual design

UI/UX

Print & digital assets

Tools

Figma

Job description

At TruStage, we're on a mission to make a brighter financial future accessible to everyone. We put people first, and work hand in hand with employees and customers to create a diverse and inclusive environment. Passionate about building insurance and financial services solutions, we push the boundaries of what's possible. We need you to help us shape what's next. You'll be encouraged to share your experiences, ideas and skills to help others take control of their financial future.

Join a team that has received numerous awards for being a top place to work: TruStage awards and recognition

Role Overview

The Marketing Design Associate brings Filene's ideas, research and brand to life through thoughtful, engaging visual design. As part of the Marketing team, this role creates high-quality digital and print assets that make complex ideas clear, accessible and compelling for credit union leaders and the broader financial services industry. Working across teams and channels, the Marketing Design Associate supports the development of publications, presentations, campaigns, events, social media, website experiences and other branded materials, with a growing focus on digital and UX/UI design. This role is ideal for an early-career designer who combines strong creative instincts with attention to detail, curiosity and a willingness to learn. Success in this role means producing consistently strong work, managing multiple assignments and deadlines, collaborating effectively with colleagues and partners, and continuously looking for ways to strengthen how Filene shows up across its brand and digital experiences.

Role Responsibilities

Creative Design & Digital Storytelling

• Create compelling visual assets across digital and print channels, including research publications, presentations, marketing campaigns, social media, email, web, events, and other branded materials.
• Translate complex research, incubation, and strategic concepts into clear, engaging visual communications for executive and industry audiences.
• Create and adapt presentation materials and templates that help Filene staff communicate ideas clearly and consistently.
• Support the visual experience of Filene events through presentation graphics, signage, environmental materials, digital assets, and other event collateral.
• Apply and uphold Filene's brand standards while contributing ideas that continually strengthen and evolve the brand experience.

Digital & Web Experience

• Support the design and continuous improvement of Filene's website experience, including page layouts, landing pages, user flows, visual hierarchy, and other UX/UI needs in partnership with the Sr. Marketing Design Manager, Marketing, and technology partners.
• Create website and digital design concepts in Figma and translate approved designs into clear specifications and assets for development partners.
• Identify opportunities to improve Filene's digital experience, website usability, visual storytelling, and the ways research and insights are packaged for greater reach and engagement.

Marketing & Brand Execution

• Support the development and execution of integrated marketing campaigns, including digital graphics, campaign assets, templates, and promotional materials.
• Partner closely with the Sr. Marketing Design Manager to execute and evolve Filene's visual brand across web, digital, and print experiences.
• Collaborate with Marketing colleagues and cross-functional partners to understand project objectives, audiences, and desired outcomes and translate them into effective creative solutions.

Creative Operations

• Manage multiple design assignments simultaneously, communicating progress, identifying potential roadblocks, adjusting priorities as needed, and meeting established deadlines.
• Prepare production-ready files and coordinate with printers, vendors, contractors, and other external partners to ensure high-quality execution.
• Maintain organized design files, templates, and creative assets to support efficient collaboration, reuse, and brand consistency.
• Stay current on emerging design practices, tools, and technologies and recommend opportunities to improve creative quality and production efficiency.
• Incorporate feedback thoughtfully and continue developing design capabilities through coaching, collaboration, and experimentation.

General & Administrative

• Model Filene Credo and play a key role in maintaining the culture of the organization through personal and cross-functional accountabilities.
• Actively support the achievement of Filene's strategic objectives, plan, budget, and metrics in a manner consistent with Filene's mission, values, and brand.
• Provide extraordinary service to Filene's staff, members, and stakeholders.
• Understand and engage in Filene's complete body of work including research and advisory programs to connect member needs with Filene solutions that can best meet those needs.
• Prioritize and manage workload across several projects simultaneously, demonstrating the ability