Associate Manager, Supplier Operations NYT Wirecutter (Temporary)

The New York Times; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Flexible Spending Accounts

401(k) plan

Paid vacation

Tuition reimbursement

Professional development programs

Job summary

The New York Times is seeking an Associate Manager, Supplier Operations to oversee supplier onboarding and integration into the Shopify ecosystem. You will manage technical setups and ensure accurate inventory and pricing, bridging internal operations and external partnerships.

This role requires 3+ years in e-commerce operations and strong proficiency in Shopify. The position offers a hybrid work model, based in New York City, with a competitive salary and benefits, including health coverage and retirement plans.

Qualifications

• 3+ years of experience in e-commerce technical operations, catalog management, and supplier relations.
• Demonstrated proficiency in Shopify and project-management tools.
• Experience managing collaborative alliances with teams and partners.

Responsibilities

• Lead the technical setup of new suppliers within Shopify.
• Optimize Product Detail Pages in Shopify to guide conversions.
• Resolve sync errors between supplier catalogs and Shopify store.
• Develop a 'Supplier Playbook' outlining standard operating procedures.
• Coordinate with internal teams for accurate inventory levels.

Skills

E-commerce technical operations

Supplier relations

Shopify

Project management tools

Tools

Shopify Collective

Airtable

Miro

Job description

New York, NY

The New York Times mission is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world‑renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world‑class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

About the Role

We are looking for an Associate Manager, Supplier Operations to lead the lifecycle of our supplier partnerships. While our business development team finds new partners, you are responsible for the critical “Day 1” onboarding and the long‑term health of that relationship. You will technically integrate and operationally align our suppliers with our brand’s high standards.

Reporting to the Senior Manager, Ecommerce Partnerships, you will bridge the gap between our internal operations and our external partners. You will manage the technical setup within Shopify Collective and serve as the advocate for our suppliers, ensuring they have the tools and communication needed to fulfill orders. This is a hybrid remote/in‑office role; you will work out of our NYC headquarters 3 days per week.

Responsibilities

• Supplier Onboarding: Lead the technical end‑to‑end setup of new suppliers within our Shopify ecosystem, ensuring accurate mapping of inventory, pricing, and shipping profiles.
• Product Content & PDP Management: Lead the technical setup and optimization of custom Product Detail Pages (PDPs) in Shopify. Also ensure you correctly configure all technical elements (metafields, variant images, and descriptions) to guide conversions.
• Technical Troubleshooting: Resolve sync errors between supplier catalogs and our Shopify store to prevent overselling or pricing discrepancies.
• Process Optimization: Develop and maintain a “Supplier Playbook” that outlines our standard operating procedures, ensuring an experience for every partner we onboard.
• Internal Coordination: Work with our internal teams to ensure that supplier inventory levels are reflected accurately for upcoming internal projects and updates.

Requirements

• 3+ years of experience in e‑commerce technical operations, catalog management, and supplier relations.
• Demonstrated proficiency in Shopify, Shopify Collective, and project‑management tools (e.g., Airtable, Miro).
• Experience managing and sustaining collaborative alliances with both our internal teams and external partners.

Preferred Qualifications

• Familiarity with drop shipping and e‑commerce SEO.
• Experience working with remote or global teams.
• Experience translating supplier performance data into applicable insights for internal partners.

Compensation & Benefits

The annual base pay range is $70,000–$80,000 USD. For roles in the U.S., you may be eligible for variable pay, such as an annual bonus and restricted stock.

Benefits may include medical, dental and vision coverage, Flexible Spending Accounts (F.S.A.s), a company‑matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

Equal Employment Opportunity

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here.

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [e-mail]. Emails sent for unrelated issues, such as following up on an application, will not receive a response.