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Hyatt Hotels Corporation is seeking an Associate Manager, Marketing Operations, Ramp to join the Operations Ramp Strategy team. You will support pre-opening marketing for a global portfolio of hotels, coordinating with Revenue, Sales, and regional partners to deliver campaigns and assets that meet Hyatt brand standards.
You will manage timelines, asset reviews, templates, and local market needs, while coordinating agile marketing workflows and data-driven reporting to inform decisions and drive
"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally. "
US - IL - Chicago
Professional Staff/Corporate
Full-time
Yearly US Dollar (USD) pay basis
The Opportunity
Hyatt seeks an enthusiastic Associate Manager, Marketing Operations, Ramp to join the Operations Ramp Strategy team. In this role, you will be collaborating closely with the broader commercial services team, including Revenue and Sales, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include:
· Annual allotment of free hotel stays at Hyatt hotels globally
· Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
· A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
· Paid Time Off, Medical, Dental, Vision, 401K with company match
Who You Are
As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.
The Role
The Associate Manager, Marketing Operations, Ramp supports the planning and execution of pre-opening marketing for a global portfolio of new and converting hotels. The role focuses on operational excellence, accurate execution, and timely delivery of marketing initiatives that strengthen each property’s brand presence and support a successful market entry. Working with marketing leadership and cross-functional partners across regions, the Associate Manager helps deliver campaigns, digital assets, and reporting in alignment with Hyatt brand standards, commercial ramp plans, and local market needs.
This role supports Hyatt’s Commercial Services strategy by coordinating and executing marketing solutions, primarily across the digital ecosystem, that contribute to hotel topline revenue and business objectives. The Associate Manager partners closely with Ramp Sales, Revenue, and Marketing Strategy teams, as well as regional and property stakeholders, to deliver integrated, market-ready campaigns, sales collateral, and essential digital touchpoints, including Hyatt.com hotel pages, digital advertising, and content updates.
Additional responsibilities include:
Experience Required:
· 1-3 years of marketing experience, ideally in hospitality, travel, or consumer brand.
· Experience managing multi-property or regional campaigns preferred.
· Strong understanding of digital marketing, brand strategy, and market segmentation.
· Data-driven with experience in marketing analytics platforms and performance storytelling.
· Excellent project management, communication, and stakeholder engagement skills.
· Proven ability to work in a fast-paced, decentralized, global environment
· Bachelor’s degree in marketing, Communications, Business, or a related field required
Experience Preferred:
· Hotel/hospitality industry experience
· Outstanding project management, time management, and problem-solving skills
· Experience working in a team-oriented, collaborative environment
· Highly self–motivated and directed with the ability to effectively prioritize and execute tasks while under pressure.
The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
The salary range for this position is $78,000 to $85,000. This position is also eligible to earn incentive awards and an annual bonus.The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.