Associate Learning & Development Trainer

Amazon; Hagerstown (MD); On-site; USD 28,413 - 40,467; Full time

Job summary

Amazon’s Transportation Operations Management (TOM) team is hiring an Associate Learning & Development Trainer to shape our transportation network’s future. In this DOT‑regulated position, you will combine transportation expertise with hands‑on training delivery to develop our Transportation Associates’ critical skills and drive operational excellence.

You will deliver classroom, virtual, and on‑the‑job training, onboard new hires with yard safety and equipment operation, and provide ongoing

Qualifications

• High school diploma or equivalent required.
• Class A CDL required.
• Flexible schedule including weekends/nights/holidays.

Responsibilities

• Deliver standardized classroom, virtual, and hands-on training.
• Onboard new hires covering yard safety, equipment operation, and Amazon policies.
• Provide ongoing education programs including safety refreshers and operational updates.
• Deliver OTR training and ensure DOT compliance through vehicle inspections and documentation.
• Maintain training records and track metrics; ensure compliance with policies and DOT regulations.

Skills

CDL driving

Training delivery

Effective communication

Education

High school diploma or equivalent

Job description

Associate Learning & Development Trainer

Amazon’s Transportation Operations Management (TOM) team is hiring an Associate Learning & Development Trainer to shape our transportation network’s future. In this DOT‑regulated position, you will combine transportation expertise with hands‑on training delivery to develop our Transportation Associates’ critical skills and drive operational excellence.

Key Responsibilities

Training Delivery:

• Deliver standardized classroom, virtual, and hands‑on training following established curriculum
• Conduct comprehensive new hire onboarding covering yard safety, equipment operation, and Amazon policies
• Provide continuous education programs including safety refreshers and operational updates

Over‑the‑Road (OTR) Training:

• Deliver safe driving techniques and defensive driving principles
• Ensure compliance with DOT requirements through proper vehicle inspections and documentation
• Train associates on route planning, navigation, and emergency response protocols

Safety and Operations:

• Execute yard safety observations and provide real‑time coaching to Transportation Associates
• Support yard operations during high‑volume events through yard management and shuttling
• Partner with site leadership to maintain safety standards and operational excellence

Documentation and Compliance:

• Maintain accurate training records including attendance, completion, and safety observations
• Track and report training metrics while providing feedback on program effectiveness
• Ensure compliance with Amazon policies, safety protocols, and DOT regulations

Day in the Life

Your day might begin with a virtual training session on compliance updates or safety protocols. You could then transition to hands‑on yard training, demonstrating proper equipment operation and safety practices. In the afternoon, you might conduct over‑the‑road training, working one‑on‑one with associates to develop their driving skills. During peak periods, you’ll flex between training delivery and supporting critical yard operations. Throughout the day, you’ll document training completion, provide coaching, and ensure all activities comply with DOT regulations.

About the Team

The Associate Learning and Development (ALD) Training Delivery Team implements comprehensive transportation training programs through hands‑on and classroom instruction. Our team collaborates with cross‑organizational stakeholder groups to deliver high‑quality, timely training that drives operational success and maintains safety excellence. Through engaging instructional techniques and practical skills building, we create an environment that encourages continuous learning and curiosity among transportation associates.

Basic Qualifications

• High school or equivalent diploma
• Class A commercial driver’s license (CDL)
• Availability to work a flexible schedule/shift/area, including weekends, nights, and/or holidays
• Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• 1+ year of verifiable CDL driving experience within the last 10 years
• Eligibility to drive in accordance with DOT requirements

Preferred Qualifications

• 2+ years of CDL driver training experience
• Experience delivering structured training programs
• Knowledge of DOT/FMCSA rules, regulations, and record keeping
• Demonstrated ability to effectively communicate technical information

Equal Opportunity Employer Statement

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Benefits

Starting pay for this position is $25.00–$25.00 per hour plus the highest available shift differential. Additional earnings may include shift differentials and overtime pay. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, and 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.