Associate IT Support Engineer

Purdue University; West Lafayette (IN); On-site; USD 46,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Purdue University is seeking an entry-level Associate IT Support Engineer to contribute to the development, installation, coordination, and maintenance of enterprise-level Windows, MacOS, and Linux environments as part of an integrated team supporting instructional goals.

Under supervision, you will work across hardware, software, and system management tools, collaborate with faculty, staff, and students, and participate in a comprehensive benefits package including medical, dental, and vision

Qualifications

• Bachelor’s degree required.
• Six months of professional experience in Windows, MacOS, or Linux systems administration.
• Hardware maintenance of advanced computer, peripherals, and networking systems.
• In lieu of degree, equivalent combination of education and experience considered.

Responsibilities

• Develop, install, coordinate, and maintain enterprise-level Windows, MacOS, and Linux environments.
• Collaborate within an integrated team to support instructional goals at Purdue University.
• Support hardware and software across diverse environments for faculty, staff, and students.

Skills

Windows

Mac OS

Linux

SCCM/CM

Puppet

Hardware maintenance

Education

Bachelor's degree

Associate’s degree + 4 years experience

HS/HSE + 6 years experience

Tools

SCCM

CM

Puppet

Job description

Job Summary

The Associate IT Support Engineer will work as an entry level professional contributor working under immediate supervision, contribute to the development, installation, coordination, and maintenance of enterprise-level Windows, MacOS, and Linux environments, systems, software, and system management tools as part of an integrated team effort in support of instructional goals of Purdue University.

What We're Looking For

Education and Experience Required:

• Bachelor’s degree.
• Six (6) months of professional experience in one or more of the following areas required:
• Windows, MacOS, or Linux systems administration
• Hardware maintenance of advanced computer, peripherals, and networking systems required

In lieu of degree, consideration will be given to an equivalent combination of related education and required experience (associate’s degree + 4 years of experience; HS/HSE+ 6 years of experience)

Preferred:

• Purdue IT experience a bonus

Skills Required:

• Knowledge of one or more of the following is required; familiarity of the rest is desired: Windows, Mac OS, or Linux
• Familiarity with software redistribution techniques (i.e. SCCM/CM, Puppet, etc.) desired
• Ability to:
• work with a wide variety of computer hardware, software, operating systems, peripherals, etc.
• work with a wide variety of faculty, staff, and students in a multitude of environments like instruction, administration, and research
• troubleshoot a variety of environments

Additional Information:

• Purdue University will not sponsor employment authorization for this position
• A background check will be required for employment in this position
• FLSA: Exempt (Not Eligible for Overtime)
• Retirement Eligibility: Defined Contribution Waiting Period
• Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days.

Career Stream

Professional 1

Pay Band S060

Job Code #20003457

The anticipated annual salary for this position is $54,320 annually commensurate with the candidate’s education and experience. The final salary offer will be determined based on a variety of factors, including equity, available budget, educational background, and relevant experience.

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Equal Opportunity Employer

Purdue University is an EOE employer.