Associate, Investment Operations

Ares Management; New York (NY); On-site; USD 110,000 - 150,000; Full time

Job summary

Ares is seeking an Associate for the Los Angeles or New York-based Investment Operations team. The role owns reconciliation processes across cash, par, and non-custody activities, resolves exceptions, and performs root-cause analysis.

You will coordinate with custodian banks, paying agents, and internal stakeholders while supporting KPI reporting and process improvements. The ideal candidate brings 3–6 years in investment operations with strong analytical and communication skills, and is

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
• 3-6 years of relevant investment management operations experience, with emphasis on reconciliation, fund accounting, middle office, custody, or related functions.
• 3-6 years of relevant experience in investment operations, fund accounting, reconciliation, middle office, custody, or a related control function.
• Knowledge of credit and fixed income products, including bank debt; exposure to derivatives, foreign exchange, private credit, or other alternative investments is beneficial.
• Proficiency in Microsoft Outlook, Word, and Excel; experience with Geneva, Wall Street Office, Power BI, Python, SQL, workflow tools, or reconciliation platforms is beneficial.
• Understanding of operational risk, control execution, documentation, and escalation discipline.
• Experience working with custodian banks, paying agents, third-party administrators, or outsourced service providers is preferred.
• Strong analytical, organizational, written, and verbal communication skills.
• Ability to manage competing priorities and deliver accurate work in a fast-paced, deadline-driven environment.

Responsibilities

• Own daily cash, par, and non-custody reconciliations across funds and portfolios, ensuring exceptions are investigated, documented, escalated, and resolved within established timelines.
• Proactively research and resolve discrepancies with custodian banks, paying agents, third-party administrators, and internal stakeholders.
• Perform root-cause analysis across transactions, positions, cash activity, income, fees, corporate actions, accounting treatment, and reference data.
• Review administrator and service-provider responses for completeness and challenge unresolved or unsupported differences appropriately.
• Monitor aged and recurring exceptions, communicate clear resolution plans, and escalate material risks or delays with supporting analysis.
• Prepare and analyze daily, weekly, monthly, and quarterly KPIs covering break volumes, aging, root causes, service-provider responsiveness, and control effectiveness.
• Maintain a high standard of quality controls, procedures, exception inventories, escalation records, and audit-ready documentation.
• Support internal and external audits, regulatory inquiries, operational risk reviews, and control-testing activities.
• Identify recurring issues and recommend sustainable solutions that address upstream causes and reduce manual intervention.
• Contribute to automation, workflow redesign, data-quality improvements, reporting enhancements, system implementations, migrations, and new portfolio or fund launches.
• Provide day-to-day guidance and knowledge-sharing to Analysts while promoting consistent execution and documentation standards.
• Partner with Portfolio Management, Fund Administration, Treasury, Finance, Technology, Operations, custodians, agent banks, and other service providers to improve end-to-end workflows.

Skills

Analytical skills

Organizational skills

Written communication

Verbal communication

Attention to detail

Education

Bachelor's degree in Finance, Accounting, Economics, Business, or a related field

Tools

Geneva

Wall Street Office

Power BI

Python

SQL

Outlook

Excel

Job description

Job Description

Over the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

SUMMARY

Ares is looking for an Associate to join the Los Angeles or New York based Investment Operations team. This role reports to the Investment Operations - Reconciliation Team. The candidate will independently own assigned cash, par, and non-custody reconciliation processes, resolve operational exceptions, perform root-cause analysis, and coordinate with internal teams and external service providers. The role will also support trend analysis, control enhancement, management reporting, and implementation of process improvements. The ideal candidate is an accountable self-starter who combines disciplined execution, critical thinking, and a solution-oriented mindset.

PRIMARY FUNCTIONS & ESSENTIAL RESPONSIBILITIES

• Own assigned daily cash, par, and non-custody reconciliations across funds and portfolios, ensuring exceptions are investigated, documented, escalated, and resolved within established timelines.
• Proactively research and resolve discrepancies with custodian banks, paying agents, third-party administrators, and internal stakeholders.
• Perform root-cause analysis across transactions, positions, cash activity, income, fees, corporate actions, accounting treatment, and reference data.
• Review administrator and service-provider responses for completeness and challenge unresolved or unsupported differences appropriately.
• Monitor aged and recurring exceptions, communicate clear resolution plans, and escalate material risks or delays with supporting analysis.
• Prepare and analyze daily, weekly, monthly, and quarterly KPIs covering break volumes, aging, root causes, service-provider responsiveness, and control effectiveness.
• Maintain a high standard of quality controls, procedures, exception inventories, escalation records, and audit-ready documentation.
• Support internal and external audits, regulatory inquiries, operational risk reviews, and control-testing activities.
• Identify recurring issues and recommend sustainable solutions that address upstream causes and reduce manual intervention.
• Contribute to automation, workflow redesign, data-quality improvements, reporting enhancements, system implementations, migrations, and new portfolio or fund launches.
• Provide day-to-day guidance and knowledge-sharing to Analysts while promoting consistent execution and documentation standards.
• Partner with Portfolio Management, Fund Administration, Treasury, Finance, Technology, Operations, custodians, agent banks, and other service providers to improve end-to-end workflows.

QUALIFICATIONS

Education:

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.

Experience Required:

• 3-6 years of relevant investment management operations experience, with emphasis on reconciliation, fund accounting, middle office, custody, or related functions.

General Requirements :

• 3-6 years of relevant experience in investment operations, fund accounting, reconciliation, middle office, custody, or a related control function.
• Working knowledge of cash and position reconciliation processes and the investment transaction lifecycle.
• Experience independently investigating exceptions, determining root causes, and coordinating resolution across multiple stakeholders.
• Knowledge of credit and fixed income products, including bank debt; exposure to derivatives, foreign exchange, private credit, or other alternative investments is beneficial.
• Proficiency in Microsoft Outlook, Word, and Excel; experience with Geneva, Wall Street Office, Power BI, Python, SQL, workflow tools, or reconciliation platforms is beneficial.
• Understanding of operational risk, control execution, documentation, and escalation discipline.
• Experience working with custodian banks, paying agents, third-party administrators, or outsourced service providers is preferred.
• Strong analytical, organizational, written, and verbal communication skills.
• Ability to manage competing priorities and deliver accurate work in a fast-paced, deadline-driven environment.

Reporting Relationships

Principal, Investment Operations - Global Head of Reconciliations

Compensation

The anticipated base salary range for this position is listed below. Total compensation may also include a discretionary performance-based bonus. Note, the range takes into account a broad spectrum of qualificat