Associate Inside Sales Representative

USA-GBA Gogo Business Aviation LLC; Broomfield (CO); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Immediate vesting 401k plan

PTO and volunteer time off

Employee Stock Purchase Plan

Job summary

Gogo Business Aviation LLC is seeking an Associate Inside Sales Representative to support Sales Managers in growing existing and prospective customers in the Business Aviation market. You will develop accounts, implement sales strategies, and present new concepts to ensure the team meets goals.

The role requires a Bachelor’s degree or equivalent in Business Administration, 0–2 years of aerospace sales, and up to 20% travel. Expect hours that may extend beyond typical business times.

Qualifications

• Bachelor’s degree or equivalent experience in business administration or related field.
• 0–2 years of proven sales experience in aerospace environments is preferred.
• Willingness to travel up to 20% for events and activities.

Responsibilities

• Support Sales Managers in developing existing and prospective customers.
• Respond to Inside Sales emails and prepare CSAs with accuracy.
• Create data reports and analyze usage across services for RSMs.
• Assist with rate plan changes and gather technical information to activate services.
• Research leads via multiple channels and initiate contact by phone, email, or socials.
• Support RSMs at events and assist with sales proposals.
• Train new RSMs on internal systems and manage dealer agreements.

Skills

Learn company processes

Product knowledge

Planning & organization

Interpersonal & communication skills

Negotiation & customer service

MS Office suite

Education

Bachelor’s degree in Business Administration or equivalent

Job description

Job Overview

We will be accepting applications through August 27, 2026 or until filled. The Gogo Associate Inside Sales Representative will provide direct support to Sales Managers in the ongoing development of existing and prospective customers within the Business Aviation Market and to ensure that the department is able to meet its goal and objectives. Inside Sales Representatives develop and maintain customer accounts, implement sales strategies, present new concepts, and ensure optimal sales service. Are you someone who loves the thrill of the sale and enabling your team? Then come onboard the Gogo Sales - Operations Team!

Responsibilities

• Respond to Inside Sales emails including some emails going to external sales distribution list
• Prefill Customer Service Agreements (CSA’s) and check for accuracy
• Create data reports and analyze data usage across different services and generate reports for RSMs
• Assist with customer emails to initiate rate plan changes
• Gather technical information needed to activate SD services
• Follow up on deactivations and with new aircraft owners
• Manage Satcom iTunes account and App gifting to customers and new employees
• Support RSMs at customer events such as trade shows, conferences, or other industry events
• Collaborate with the team on sales proposals
• Train new RSMs on internal systems such as Ops and CRM and Plane Simple
• Oversee FlightDeck Freedom (FDF) portal for customers and web portal for dealers and OEMs
• Identify and research potential leads through various online and offline channels
• Initiate contact with potential customers via phone, email, social media, and other outbound communication methods
• Make SDR calls, create pricing sheets and SDR orders
• Manage dealer agreements

Qualifications

• Bachelor’s degree in Business Administration or equivalent work experience
• 0-2 years of proven Sales experience in an Aerospace environment
• Must be able to travel up to 20% of the time to customer events, trade shows, conferences, etc. Some hours outside of normal business hours and some weekend hours required

Required Skills, Talents, & Experience

• Ability to learn company processes, instructions and export compliance
• Drive to obtain product knowledge of specific market segment
• Strong planning, organizational, analytical, interpersonal, oral and written communication skills
• Willingness to build strong negotiation, conflict resolution and customer service skills
• Proficient in Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, and Outlook

Compensation

• Base Pay: 25.00 - 31.25 USD Hourly
• Target Annual Short-Term Incentive: Commission Plan
• Eligible for Incentive Stock Program: Yes

Benefits

• Medical, dental and vision coverage with plans that can fit each employee’s needs
• Immediate vesting 401k plan, paid time off and volunteer time off
• Employee Stock Purchase Plan

Visit the Careers page on our website for more information at www.gogoair.com/careers.

Gogo is an Equal Opportunity and affirmative Action employer, working in compliance with both federal and state laws. We are committed to the concept of Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, national origin, marital status, medical condition, or disability. The EEO is the law and is available here. Gogo participates in E-Verify (English and Spanish). Right to Work Statement (English and Spanish).

Here at Gogo, we lead with Integrity First. We set the standard in our industry, leading with integrity; we strive to do what’s right, not just what is easy or expedient. Customer Excellence and Mission – We build and deliver with the customers mission in mind, not just our roadmap; On Team – We collaborate across functions and business lines globally. People Power the Network – Technology moves fast, but people make the difference; we invest in their growth and treat them with respect.

Gogo is the only multi-orbit, multi-band in-flight connectivity provider offering connectivity technology purpose-built for business and military/government aviation. Our industry-leading product portfolio offers best-in-class solutions for all aircraft types, from small to large and heavy jets and beyond. The Gogo offering uniquely incorporates Air‑to‑Ground systems with high-speed satellite networks, to deliver consistent, global tip‑to‑tail connectivity through a sophisticated suite of software, hardware, and advanced infrastructure supported by a 24/7/365 in person customer support team. Gogo consistently strives to set new standards for reliability, security and innovation and is shaping the future of inflight aviation to make it easier for every customer to stay connected beyond all expectations.

Connect with us at www.gogoair.com. Join our talented, motivated, and diverse group of professionals who welcome extraordinary challenges and are creating the finest inflight connectivity and entertainment experiences in the sky. To learn more, visit www.gogoair.com/careers