Associate - HR Communications

New York Life Insurance Co; New York (NY); Hybrid; USD 52,000 - 65,000; Full time

Benefits offered by this job

Adoption assistance

Student loan repayment

Leave programs

Job summary

New York Life Insurance Co. is seeking an HR Communications Associate to join Corporate Communications. This junior role focuses on writing, editing, proofreading, and strategic communications across HR and enterprise leadership.

You’ll partner with cross-functional teams to deliver accurate, engaging messages and use AI tools responsibly to improve efficiency. You’ll support content creation, schedule management, and analytics while collaborating with design, editorial, and digital workplace

Qualifications

• 0–2 years of professional communications experience.
• Exceptional written and verbal communication skills; clear, concise and correct.
• Exceptional proofreading and copy-editing with strong grammar, punctuation and style adherence (AP style or equivalent).
• Attention to detail; accuracy in high-visibility, executive-facing work.
• Strong interpersonal and collaboration skills.
• Strong project management and organizational skills.
• Collaborative across functions and levels, including senior leaders and external vendors.
• Proficiency with Microsoft Office; Canva familiarity a plus.
• Fluency with AI tools for drafting, editing, summarizing, research and analysis; apply good judgment.

Responsibilities

• Draft and edit strategic communications plans; prepare presentations and maintain deliverables calendar.
• Proofread and quality-check team outputs across emails, intranet articles, presentations and talking points.
• Manage content scheduling and distribution; coordinate homepage calls to action on intranet.
• Collaborate with Benefits team and external vendors on targeted communications.
• Develop and revise visual assets for emails and digital signage; Canva familiarity helps.
• Gather and interpret metrics; analyze usage statistics and employee feedback.
• Apply AI tools responsibly across the workflow; ensure accuracy and authentic voice.
• Assist in preparing quarterly executive and non-executive promotions communications.
• Work with Corporate Communications teams and other internal partners.
• Contribute to special projects and duties as assigned.

Skills

Writing

Editing

Proofreading

AP style

Project management

Education

Bachelor's degree

Tools

Canva

Microsoft Office

AI platforms (ChatGPT, Copilot)

Job description

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This position is hybrid - Tuesday - Thursday in the NY Office, Monday & Friday work from home.

Associate, HR Communications

Department: Corporate Communications
Location: Home Office -- NYC
Reports to: Corporate Vice President, Internal Communications

Role Overview:

We are seeking an HR Communications Associate to join our team. This is a highly interactive junior-level position for a communications professional with exceptional writing, editing and proofreading skills who wants to sharpen their craft, learn how to develop and present strategic communications plans, and gain exposure to leaders.

This individual will support the HR Communications team, which serves the communications needs for the company's HR business functions as well as enterprise leadership communications. The role involves close collaboration with cross-functional teams to ensure timely, accurate and engaging messaging across multiple platforms. Because much of our work is executive-facing and highly visible, flawless copy is a baseline expectation, and we look for people who use AI tools fluently and responsibly to work faster without compromising quality — and who apply thoughtful human review to ensure accuracy, judgment and accountability.

What You'll Do:

• Support the HR Communications team in crafting and executing strategic communications plans, including drafting and editing copy, preparing presentations and maintaining a team calendar of deliverables.
• Serve as a proofreading and quality checkpoint for the team's output, including emails, intranet articles, presentations, talking points, digital signage and executive messages. Catch errors in grammar, punctuation, usage, names, titles, dates and links; enforce consistency with our style conventions; and edit others' writing constructively without overwriting their voice.
• Manage content scheduling and distribution of communications, ensuring alignment with corporate calendars and avoiding overlap with other campaigns. Request and manage homepage calls to action on the intranet to promote HR initiatives.
• Liaise with the Benefits team and external vendors to coordinate targeted communications based on demographic criteria.
• Develop and revise visual assets for emails, digital signage and other internal campaigns, incorporating feedback and optimizing for display formats. Familiarity with AI visual design tools (e.g., Canva) is beneficial.
• Gather, interpret and visually prepare metrics to ensure our communications projects deliver results; this includes collecting and analyzing usage statistics, post-meeting feedback and other employee surveys and data.
• Apply AI tools fluently and responsibly across the communications workflow, including drafting and iterating copy, editing and content optimization, summarization, audience and data analysis, and workflow automation. Verify AI output for accuracy and voice, and help the team test, document and scale practices that work.
• Assist in preparing for quarterly executive and non-executive promotions communications, ensuring readiness and alignment with HR timelines.
• Learn about the HR functions and develop relationships to understand how strategic communications play a role in engaging employees and achieving business goals.
• Work collaboratively with colleagues across Corporate Communications, including Enterprise Communications, Corporate Design, Editorial and the Digital Workplace team.
• Contribute to other special projects and duties as assigned.

What You'll Bring:

• 0-2 years' experience in a professional communications role.
• Exceptional written and verbal communication skills; ability to be clear, concise and correct.
• Exceptional proofreading and copy-editing skills. Command of grammar, punctuation, usage and style, with a proven ability to catch errors others miss. Working knowledge of AP style or a comparable style guide.
• Exemplary attention to detail and follow-through; treats accuracy as non-negotiable in a high-visibility, executive-facing environment.
• Strong interpersonal skills.
• Strong project management and organization skills.
• A collaborative approach to working with colleagues across functions and at all levels of the organization, including senior leaders, external vendors and cross-functional partners.
• Ability to be both a self-starter and a team player; proactive and performance-driven in a fast-paced, dynamic environment.
• Ability to navigate and thrive in a large, complex organization.
• Flexibility to manage multiple priorities and changing requirements with short turnaround time.
• Proficiency with Microsoft Office products required. Familiarity with intranet platforms and visual design tools (e.g., Canva) is a plus.
• Demonstrated fluency with AI tools (e.g., generative AI platforms such as Claude, Copilot and/or ChatGPT) applied to real communications work: drafting, editing, summarizing, research and analysis. Strong judgment about when and how to use AI, including the ability to fact-check and refine output so it meets our standards for accuracy, quality and authentic voice. Interest in helping the team evaluate and adopt new AI capabilities.
• Bachelor's degree in Communications, English, Journalism, Marketing or related field.
• Hybrid environment: Office Tuesday through Thursday, working from home Mondays and Fridays.

Candidates should be prepared to submit writing samples and complete a short editing and proofreading exercise as part of the interview process.

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Pay Transparency

Salary Range:$51,500-$65,000

Discretionary bonus eligible:Yes

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.

Recognized as one Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation .We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

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Our Hybrid work environment provides flexibility and balance, allowing you to find your work life harmony.

Family Friendly Benefits

Find benefits that support your unique family situation, including fertility assistance, paid new-parent benefits, backup childcare services, free virtual tutoring, and more.

We Invest in Your Future

Enjoy a more secure future with a company-sponsored pension plan for eligible employees and a savings plans with a company match 1 .

Take advantage of our tuition reimbursement program to further your education and advance your career with job-related courses and programs.

Summer Flex Time

Take time for yourself and your loved ones. Enjoy reduced working hours during the summer months.

Disclaimer 1 : Eligibility for, and benefits under, the Pension Plan and 401(k) Savings Plan (“Plans”) are determined in accordance with the terms of the applicable plan document. Employees of certain subsidiaries, including but not limited to Group Benefit Solutions, employees of Life Insurance Company of North America and New York Life Group Insurance Company of NY, are not eligible to participate in the Pension Plan. In the event of a conflict between this information and the applicable plan document, the applicable plan document governs. The Company reserves the right to amend or terminate the Plans at any time.