Associate Hardware Product Quality Engineer

Hewlett Packard Enterprise; Aguadilla (PR); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Hewlett Packard Enterprise is seeking an Associate Hardware Product Quality Engineer to drive product and manufacturing quality across the lifecycle. You will collaborate with internal engineering teams and contract manufacturers to ensure compliance with quality standards and regulatory requirements.

The role emphasizes root cause analysis, CAPA, data-driven decision making, and involvement in NPI activities. A hybrid work model with an average of 2 office days per week is expected.

Qualifications

• Bachelor's degree in Electrical/Manufacturing/Industrial Engineering or related field.
• 2-4 years of experience in quality or manufacturing engineering.
• Experience with electronic assemblies or hardware manufacturing.
• Strong RCCA, CAPA, and structured problem-solving skills.
• Proficient in data analysis and quality metrics; good communication.

Responsibilities

• Lead root cause analysis and CAPA/RCCA for quality issues.
• Coordinate with global contract manufacturers on quality processes.
• Monitor yields and data to identify quality improvement opportunities.
• Support New Product Introduction with quality requirements.
• Collaborate with engineering and operations to mitigate risks.
• Develop and maintain quality plans, inspection criteria, and process controls.
• Drive continuous improvement and quality initiatives across sites.
• Prepare and present quality metrics for stakeholders.

Skills

RCCA & CAPA

Data analysis

Cross-functional collaboration

Quality engineering

Root cause analysis

Education

Bachelor's in Engineering

Master's degree (preferred)

Tools

Agile PLM

Statistical tools

Job description

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

The Associate Hardware Product Quality Engineer is responsible for driving product and manufacturing quality across the product lifecycle, from new product introduction through high-volume production and sustaining operations. This role partners closely with internal engineering teams and global contract manufacturing (CM) partners to ensure compliance with quality standards, manufacturing processes, and regulatory requirements. The engineer will analyze product and process performance, lead root cause and corrective action activities, manage quality escalations, and support continuous improvement initiatives that drive product reliability, customer satisfaction, and operational excellence. Working within an established framework, this individual applies quality engineering principles to identify risks, resolve manufacturing and product quality issues, and implement effective corrective actions. The role requires strong analytical skills, cross-functional collaboration, and the ability to influence internal teams and manufacturing partners.

Key Responsibilities

• Manage hardware product quality escalations and drive timely resolution of manufacturing, process, and product quality issues.
• Act as the primary quality liaison between the company and global contract manufacturing partners, ensuring adherence to established quality and manufacturing processes.
• Monitor test, inspection, and production yields to identify trends, emerging issues, and opportunities for quality improvement.
• Lead root cause analysis (RCA) and corrective and preventive action (CAPA/RCCA) activities for product and process failures.
• Analyze manufacturing, test, and quality data to identify trends and recommend improvements to product designs, test methods, manufacturing processes, and quality standards.
• Support new product introduction (NPI) activities by integrating quality requirements into product development, manufacturing, and supply chain processes.
• Review product designs, specifications, and manufacturing processes to identify potential quality risks and recommend mitigation strategies.
• Collaborate with Product Engineering, Manufacturing Engineering, Sustaining Engineering, Supplier Quality, and Operations teams to resolve quality-related issues.
• Design, implement, and maintain quality engineering methods, inspection plans, test strategies, and process controls.
• Facilitate continuous improvement activities at manufacturing sites through audits, performance reviews, corrective actions, and quality initiatives.
• Support Manufacturing Holds, Purges, ECOs, MCOs, Deviations, and other change-management activities to ensure quality and compliance requirements are met.
• Participate in Material Review Board (MRB) activities and disposition processes as required.
• Develop and present quality performance metrics, corrective action status, and risk assessments to stakeholders and leadership.
• Support compliance with internal quality systems and external industry standards, including Lean, Six Sigma, and applicable regulatory requirements.
• Contribute to strategic Product Quality Engineering initiatives, standardization efforts, and best-practice development across the organization.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical field.
• 2-4 years of experience in quality engineering, manufacturing engineering, product quality, supplier quality, or a related discipline.
• Experience working with electronic assemblies, hardware products, or manufacturing environments.
• Understanding of Root Cause Corrective Action (RCCA), CAPA, and structured problem-solving methodologies.
• Experience analyzing manufacturing, quality, and test data to identify trends and drive improvements.
• Strong written and verbal communication skills.
• Ability to work independently while managing multiple priorities and stakeholders
• Advanced English Level.

Preferred Qualifications

• Master's degree in Engineering or a related field.
• Lean Manufacturing and/or Six Sigma Green Belt certification.
• Experience supporting global contract manufacturers and supply chain partners.
• Experience with Agile PLM, quality management systems, and manufacturing process controls.
• Knowledge of supplier quality management practices.
• Mandarin and/or Spanish language proficiency.
• Experience supporting New Product Introduction (NPI) programs.

Knowledge, Skills, And Competencies

• Strong analytical, troubleshooting, and problem-solving abilities.
• Knowledge of quality engineering tools, methodologies, and industry standards.
• Understanding of manufacturing processes, electronics assembly, hardware products, and component technologies.
• Experience using statistical methods, data analysis tools, and quality metrics to drive decision-making.
• Ability to perform audits and assess manufacturing process effectiveness.
• Strong project management and organizational skills.
• Ability to influence and lead cross-functional teams without direct authority.
• Excellent interpersonal, presentation, and stakeholder management skills.
• Ability to communicate effectively with global teams and manufacturing partners across diverse cultures.
• Continuous improvement mindset with a focus on quality, efficiency, and customer satisfaction.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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Job

Engineering

Job Level

TCP_02

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

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