Associate Hardware Product Quality Engineer

Hewlett Packard Enterprise Development LP; Aguadilla (PR); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise Development LP is seeking an Associate Hardware Product Quality Engineer to drive product and manufacturing quality across the lifecycle. You will partner with engineering teams and global CM partners to ensure quality standards and regulatory requirements are met.

The role emphasizes root cause analysis, data-driven improvements, and collaboration across Product, Manufacturing, Sustaining, and Operations teams to boost reliability and customer satisfaction.

Qualifications

• Bachelor's degree in Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical field.
• 2-4 years of experience in quality engineering, manufacturing engineering, product quality, supplier quality, or a related discipline.
• Experience with electronic assemblies, hardware products, or manufacturing environments.
• Understanding RCCA, CAPA, and structured problem-solving methodologies.
• Experience analyzing manufacturing, quality, and test data to identify trends and drive improvements.
• Strong written and verbal communication skills.
• Ability to work independently while managing multiple priorities and stakeholders.
• Advanced English level.

Responsibilities

• Manage hardware product quality escalations and drive timely resolution of manufacturing, process, and product quality issues.
• Act as the primary quality liaison between the company and global contract manufacturing partners, ensuring adherence to established quality and manufacturing processes.
• Monitor test, inspection, and production yields to identify trends, emerging issues, and opportunities for quality improvement.
• Lead root cause analysis (RCA) and corrective and preventive action (CAPA/RCCA) activities for product and process failures.
• Analyze manufacturing, test, and quality data to identify trends and recommend improvements to product designs, test methods, manufacturing processes, and quality standards.
• Support new product introduction (NPI) activities by integrating quality requirements into product development, manufacturing, and supply chain processes.
• Review product designs, specifications, and manufacturing processes to identify potential quality risks and recommend mitigation strategies.
• Collaborate with Product Engineering, Manufacturing Engineering, Sustaining Engineering, Supplier Quality, and Operations teams to resolve quality-related issues.
• Design, implement, and maintain quality engineering methods, inspection plans, test strategies, and process controls.
• Facilitate continuous improvement activities at manufacturing sites through audits, performance reviews, corrective actions, and quality initiatives.
• Support Manufacturing Holds, Purges, ECOs, MCOs, Deviations, and other change-management activities to ensure quality and compliance requirements are met.
• Participate in Material Review Board (MRB) activities and disposition processes as required.
• Develop and present quality performance metrics, corrective action status, and risk assessments to stakeholders and leadership.
• Support compliance with internal quality systems and external industry standards, including Lean, Six Sigma, and applicable regulatory requirements.
• Contribute to strategic Product Quality Engineering initiatives, standardization efforts, and best-practice development across the organization.

Skills

Communication skills

Analytical thinking

Problem-solving

Cross-functional collaboration

Independent work

Quality mindset

Education

Bachelor's degree in Electrical/Manufacturing/Industrial/Quality Engineering or related field

Tools

Statistical analysis

Quality management principles

Job description

Associate Hardware Product Quality Engineer

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

The Associate Hardware Product Quality Engineer is responsible for driving product and manufacturing quality across the product lifecycle, from new product introduction through high-volume production and sustaining operations. This role partners closely with internal engineering teams and global contract manufacturing (CM) partners to ensure compliance with quality standards, manufacturing processes, and regulatory requirements. The engineer will analyze product and process performance, lead root cause and corrective action activities, manage quality escalations, and support continuous improvement initiatives that drive product reliability, customer satisfaction, and operational excellence. Working within an established framework, this individual applies quality engineering principles to identify risks, resolve manufacturing and product quality issues, and implement effective corrective actions. The role requires strong analytical skills, cross-functional collaboration, and the ability to influence internal teams and manufacturing partners.

Key Responsibilities

• Manage hardware product quality escalations and drive timely resolution of manufacturing, process, and product quality issues.
• Act as the primary quality liaison between the company and global contract manufacturing partners, ensuring adherence to established quality and manufacturing processes.
• Monitor test, inspection, and production yields to identify trends, emerging issues, and opportunities for quality improvement.
• Lead root cause analysis (RCA) and corrective and preventive action (CAPA/RCCA) activities for product and process failures.
• Analyze manufacturing, test, and quality data to identify trends and recommend improvements to product designs, test methods, manufacturing processes, and quality standards.
• Support new product introduction (NPI) activities by integrating quality requirements into product development, manufacturing, and supply chain processes.
• Review product designs, specifications, and manufacturing processes to identify potential quality risks and recommend mitigation strategies.
• Collaborate with Product Engineering, Manufacturing Engineering, Sustaining Engineering, Supplier Quality, and Operations teams to resolve quality-related issues.
• Design, implement, and maintain quality engineering methods, inspection plans, test strategies, and process controls.
• Facilitate continuous improvement activities at manufacturing sites through audits, performance reviews, corrective actions, and quality initiatives.
• Support Manufacturing Holds, Purges, ECOs, MCOs, Deviations, and other change-management activities to ensure quality and compliance requirements are met.
• Participate in Material Review Board (MRB) activities and disposition processes as required.
• Develop and present quality performance metrics, corrective action status, and risk assessments to stakeholders and leadership.
• Support compliance with internal quality systems and external industry standards, including Lean, Six Sigma, and applicable regulatory requirements.
• Contribute to strategic Product Quality Engineering initiatives, standardization efforts, and best-practice development across the organization.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical field.
• 2-4 years of experience in quality engineering, manufacturing engineering, product quality, supplier quality, or a related discipline.
• Experience working with electronic assemblies, hardware products, or manufacturing environments.
• Understanding of Root Cause Corrective Action (RCCA), CAPA, and structured problem-solving methodologies.
• Experience analyzing manufacturing, quality, and test data to identify trends and drive improvements.
• Strong written and verbal communication skills.
• Ability to work independently while managing multiple priorities and stakeholders.
• Advanced English Level.

Preferred Qualifications

• Master's degree in Engineering or a related field.
• Lean Manufacturing and/or Six Sigma Green Belt certification.
• Experience supporting global contract manufacturers and supply chain partners.
• Experience with Agile PLM, quality management systems, and manufacturing process controls.
• Knowledge of supplier quality management practices.
• Mandarin and/or Spanish language proficiency.
• Experience supporting New Product Introduction (NPI) programs.

Knowledge, Skills, and Competencies

• Strong analytical, troubleshooting, and problem-solving abilities.
• Knowledge of quality engineering tools, methodologies, and industry standards.
• Understanding of manufacturing processes, electronics assembly, hardware products, and component technologies.
• Experience using statistical methods, data analysis tools, and quality metrics to drive decision-making.
• Ability to perform audits and assess manufacturing process effectiveness.
• Strong project management and organizational skills.
• Ability to influence and lead cross-functional teams without direct authority.
• Excellent interpersonal, presentation, and stakeholder management skills.
• Ability to communicate effectively with global teams and manufacturing partners across diverse cultures.
• Continuous improvement mindset with a focus on quality, efficiency, and customer satisfaction.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

What We Can Offer You

Health & Wellbeing

• We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

• We also invest in your career because the better you are, the better we all are.
• We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

• We are unconditionally inclusive in the way we work and celebrate individual uniqueness.
• We know varied backgrounds are valued and succeed here.
• We have the flexibility to manage our work and personal needs.
• We make bold moves, together, and are a force for good.

Equal Employment Opportunity

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Equal Opportunity Employer (EEO)

Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.

Supplement E-Verify

HPE is an E-Verify employer. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm the employment eligibility of all newly hired employees. For more information click here.

Disclosure of Sensitive Personal Data

Please ensure the resume you submit to us does not include any sensitive personal data. Sensitive personal data includes data revealing information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation. To the extent the resume you submit does contain this type of personal data, you consent to the storing and processing of this data by HPE for the purpose of reviewing and managing your application.