Overview
The Finance Division at Carnegie Mellon University provides financial management, enterprise planning, and stewardship to support education, research, and strategic goals. The payroll department supports pay operations across multiple locations for staff, faculty, and students.
Position Summary
We are seeking an Associate Global Payroll Specialist to process payroll, administer related pay activities for faculty, staff, and students, including standard and off‑cycle payroll runs, W‑2 processing, garnishment maintenance, and treaty documentation, using the Workday HR/Payroll system.
Core Responsibilities
Payroll Processing & Execution
- Assist with processing global payrolls (U.S., U.S. expatriate, Qatar, Rwanda, Australia), ensuring accuracy, compliance, and timeliness.
- Execute standard and off‑cycle payroll runs, reviewing, validating and completing payroll cycles within required deadlines.
- Perform payroll input and adjustment processing (earnings, deductions, benefits, retirement, tuition, and finance‑related corrections).
- Support payroll activities such as W‑2 processing, garnishments, and non‑resident alien treaty documentation.
- Maintain accuracy, urgency, and data integrity across all payroll transactions.
- Support payroll reconciliation activities, including gross‑to‑net validation, register review, and exception identification.
Employee Support & Case Management
- Resolve payroll case management tickets, providing timely, accurate, high‑quality customer service to employees, HR, and business partners.
- Research and investigate payroll inquiries, discrepancies, and issues using payroll systems and supporting documentation.
- Perform root cause analysis and ensure accurate resolution in alignment with policy and compliance requirements.
- Escalate complex or high‑risk issues as appropriate, maintaining ownership through resolution.
- Communicate payroll outcomes, corrections, and status updates clearly and professionally.
Compliance, Systems, Controls & Continuous Improvement
- Maintain awareness and application of federal, state, and international payroll regulations, including taxation and statutory requirements across assigned countries.
- Support payroll compliance activities, including tax filings, year‑end processes, and regulatory documentation inputs.
- Utilize payroll systems and reporting tools to extract, validate, and analyze payroll data to support accuracy, reporting, audit requirements, and payroll close readiness activities.
- Support payroll system testing, including validation of calculations, configurations, and updates, as well as system enhancements in partnership with technical and functional teams.
- Participate in payroll‑related projects and process improvement initiatives, identifying opportunities to improve efficiency, accuracy, and control effectiveness.
General Responsibilities
- Adhere strictly to payroll calendars and deadlines.
- Maintain confidentiality and security of sensitive payroll and employee data at all times.
- Perform other duties and responsibilities as assigned in support of payroll operations.
Desired Attributes
- Strong commitment to accountability and meeting team objectives, including payroll deadlines and service standards.
- Ability to problem‑solve and multi‑task processes in a multi‑tier customer inquiry and issue resolution model.
- Adaptability in response to changing policies, processes, and system enhancements; supports continuous improvement to enhance payroll accuracy, efficiency, and control.
Qualifications
- Bachelor's degree.
- 1 to 3 years of payroll experience.
- Advanced Microsoft Excel skills, including VLOOKUPs and PivotTables.
- A combination of education and relevant experience that demonstrates comparable knowledge may be considered.
Requirements
- Successful pre‑employment background check.
Benefits
Benefits include comprehensive medical, prescription, dental, and vision insurance; a generous retirement savings program with employer contributions; tuition benefits; paid time off and observed holidays; life and accidental death and disability insurance; plus a free Pittsburgh Regional Transit bus pass, Family Concierge Team support, and fitness center access.
Equal Opportunity
Carnegie Mellon University is an Equal Opportunity Employer, inclusive of disability and veteran status. Statement of Assurance.
Location
Pittsburgh, PA
Job Function
Payroll
Position Type
Staff - Regular
Full Time/Part Time
Full time
Pay Basis
Hourly