Associate General Manager

Broad River Retail; Salem (OR); Presencial; USD 55 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary based on experience

Performance based bonus potential

Medical, dental, vision, and life保险

Paid time off and 401K matching

Employee discount 40% at BRR locations

Internal opportunities for career成长

Resumo da oferta

Broad River Retail is seeking an Associate General Manager to lead a 10+ person team of Home Furnishing Consultants in our Oregon locations. You will drive sales, coach staff, ensure showroom standards, and execute key sales strategies while maintaining exceptional customer experience.

Ideal candidates are energetic, accountable, and passionate about retail leadership. This in-store role emphasizes hiring, training, and delivering results that meet revenue targets and exceed guest expectations.

Qualificações

• Experience leading a retail sales team and driving results.
• Ability to coach and develop a 10+ person team of consultants.
• Strong focus on customer experience and showroom standards.

Responsabilidades

• Champions our Mission, Values, and Customer Beliefs.
• Assists in leading sales activities and initiatives.
• Oversees consistent implementation of processes and policy standards across stores.
• Own and drive sales performance in a retail location with 10+ consultants.
• Recruiting, hiring, and retaining top talent.
• Be a hands-on, energetic sales leader with a passion for retail.
• Instruct, demonstrate, practice, and validate a clearly defined sales process.
• Organize multiple competing priorities while meeting deadlines.
• Maintain the highest standards of personal and professional conduct.
• Maximize your own potential through continual self-improvement and accountability.
• Focus on our customers’ needs and strive to exceed their expectations.
• Seek efficiency through improving processes and technology.

Conhecimentos

Retail leadership

Team management

Sales coaching

Customer experience

Descrição da oferta de emprego

CULTURE SNAPSHOT

Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of 'Furnishing Life's Best Memories'. At Broad River, we call all our employees "Memory Makers". We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.

CULTURE SNAPSHOT

Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of 'Furnishing Life's Best Memories'. At Broad River, we call all our employees "Memory Makers". We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.

We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

AT A GLANCE

The Associate General Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands-on Retail Sales Leader to drive results, assist in leading a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership.

DAY IN THE LIFE AS THIS MEMORY MAKER

• Champions our Mission, Values, and Customer Beliefs
• Assists in leading sales activities and initiatives
• Oversees the consistent implementation of processes and policy standards across stores
• Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
• Recruiting, hiring, and retaining top talent
• Be a hands-on, energetic sales leader with a passion for retail
• Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
• Organize multiple competing priorities while meeting deadlines
• Maintain the highest standards of personal and professional conduct
• Maximize your own potential through continual self-improvement and accountability
• Focus on our customers’ needs and strive to exceed their expectations
• Recognize others’ values and work together in a respectful manner
• Seek efficiency through improving processes and technology
• Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
• Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
• Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities

WORKPLACE ENVIRONMENT

• This is an in-store position that is primarily performed on the sales floor and customer-facing.
• Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
• Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

Memory Maker Perks & Benefits

• Salary is based on numerous factors, including experience, knowledge and skill.
• Performance based bonus potential.
• Medical, dental, vision, and life insurance options
• Paid time off and 401K matching contribution
• Employee discount (40%) at BRR locations
• Internal Opportunities for career growth and advancement

Our Commitment To You

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.