Associate, Front Desk

ADP, Inc.; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare

Dental insurance

Vision insurance

Paid time off

Paid holidays

401K matching

Job summary

AKAM is seeking an Associate, Front Desk in Miami, FL to manage visitor reception and answer calls with courtesy. You will greet guests, direct inquiries, and support daily administrative tasks while maintaining a polished, professional front desk presence.

Ideal candidates have strong customer service, excellent written and verbal communication, and the ability to multitask in a fast-paced luxury residential setting. Healthcare, PTO, and 401K benefits are offered.

Qualifications

• HS Diploma required.
• Front desk, concierge, or luxury residential property experience preferred.
• Excellent customer service and interpersonal skills.
• Strong time management and ability to multi-task in a fast-paced environment.

Responsibilities

• Answer multi-line phone and direct calls to staff.
• Greet and announce visitors in a professional manner.
• Maintain a clean reception area and conference rooms.
• Handle inquiries from clients and tenants.
• Assist with mailings and special projects as assigned.

Skills

Customer service

Verbal communication

Written communication

Multitasking

MS Office

Education

HS Diploma

Tools

Microsoft Word

Outlook

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Associate, Front Desk

Full Time Miami, FL, US

5 days ago Requisition ID: 4178

About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values includeInnovation, Collaboration, Elevation, Accountability& Hospitality.

What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include healthcare, dental and vision options, paid time off and paid holidays.

Position Overview: The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed.

Responsibilities include, but are not limited to:

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members
• Greet and announce visitors in a professional and courteous manner
• Maintains a clean reception area and conference rooms
• Handle inquiries from clients and tenants
• Assist with mailings
• Work on special projects as assigned

Qualifications:

• Excellent customer service and upbeat friendly personality
• Effective written and verbal skills
• Organized, detail‑oriented, and able to multi task

Requirements:

• HS Diploma is required
• Previous front desk, concierge, or luxury residential property experience
• Professional appearance and demeanor
• Strong customer service and interpersonal skills
• Ability to remain calm, courteous, and professional in all situations
• Proficient with Microsoft MS programs;: Word, Outlook, and Excel
• Excellent verbal and written communication skills
• Must have strong time management skills and be able to work well in a fast‑paced environment.
• Must be able to lift to 30 lbs
• Medical Insurance
• Vision Insurance
• 401K Matching Program
• 10 Paid Holidays (may vary between properties)
• 17 PTO Days

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.