Associate, Front Desk

Akam Associates Inc.; Miami Beach (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Akam Associates Inc. in Miami Beach, FL is seeking an Associate, Front Desk to manage visitors, answer calls, greet guests, and support administrative tasks in a luxury residential property environment.

The role requires HS Diploma, front desk or concierge experience, strong customer service, and proficiency with Word, Outlook and Excel. Excellent communication, time management, and the ability to lift up to 30 lbs are essential.

Qualifications

• HS Diploma is required.
• Previous front desk, concierge, or luxury residential property experience.
• Professional appearance and demeanor.
• Strong customer service and interpersonal skills.
• Ability to remain calm, courteous, and professional in all situations.
• Proficient with Microsoft MS programs; Word, Outlook, and Excel.
• Excellent verbal and written communication skills.
• Must have strong time management skills and be able to work well in a fast-paced environment.
• Must be able to lift to 30 lbs.

Responsibilities

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.
• Greet and announce visitors in a professional and courteous manner.
• Maintains a clean reception area and conference rooms.
• Handle inquiries from clients and tenants.
• Assist with mailings.
• Work on special projects as assigned.
• Monitoring surveillance cameras.

Skills

Excellent customer service

Effective written and verbal skills

Strong communication skills

Organized, detail-oriented

MS Office proficiency

Time management

Front desk experience

Ability to lift 30 lbs

Education

HS Diploma

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Associate, Front Desk

Full Time Miami Beach, FL, US

2 days ago Requisition ID: 4173

About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values includeInnovation, Collaboration, Elevation, Accountability& Hospitality.

Position Overview: The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed.

Responsibilities include, but are not limited to:

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members
• Greet and announce visitors in a professional and courteous manner
• Maintains a clean reception area and conference rooms
• Handle inquiries from clients and tenants
• Assist with mailings
• Work on special projects as assigned

Qualifications:

• Excellent customer service and upbeat friendly personality
• Effective written and verbal skills
• Organized, detail- oriented, and able to multi task

Requirements:

• HS Diploma is required
• Previous front desk, concierge, or luxury residential property experience
• Professional appearance and demeanor
• Strong customer service and interpersonal skills
• Ability to remain calm, courteous, and professional in all situations
• Proficient with Microsoft MS programs;: Word, Outlook, and Excel
• Excellent verbal and written communication skills
• Must have strong time management skills and be able to work well in a fast-paced environment.
• Must be able to lift to 30 lbs

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

About the company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values includeInnovation, Collaboration, Elevation, Accountability& Hospitality.

Position Overview: The Front Desk supports the property by managing all visitors’ operations and reception responsibilities, cordially and professionally answering, and routing calls, assisting with various administrative functions, and working on special projects as needed.

Responsibilities include, but are not limited to:

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members
• Greet and announce visitors in a professional and courteous manner
• Maintains a clean reception area and conference rooms
• Handle inquiries from clients and tenants
• Assist with mailings
• Work on special projects as assigned
• Monitoring surveillance cameras

Qualifications:

• Administrative/front desk experience
• Excellent customer service and upbeat friendly personality
• Effective written and verbal skills
• Microsoft Office experience
• Strong communication skills
• Organized, detail- oriented, and able to multi task
• Data entry skills

Requirements:

• HS Diploma is required
• Previous front desk, concierge, or luxury residential property experience
• Professional appearance and demeanor
• Strong customer service and interpersonal skills
• Ability to remain calm, courteous, and professional in all situations
• Proficient with Microsoft MS programs;: Word, Outlook, and Excel
• Excellent verbal and written communication skills
• Must have strong time management skills and be able to work well in a fast-paced environment.
• Must be able to lift to 30 lbs

AKAM is committed to maintaining a diverse workforce and an inclusive work environment. AKAM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants are encouraged to apply and will be considered for employment without regard for any characteristic protected by applicable law.

Wed, Thurs. Fri. 3 - 11:30 PM
Sat. & Sun 7am - 3:30 pm
Schedule can change