Associate Forward-Deployed Product Manager

Tailor; United States; Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Flexible paid time off

Job summary

Hidden Jobs is seeking an Associate Forward-Deployed Product Manager to drive day-to-day execution of live client implementations on a headless ERP platform. You will sit between client teams and internal engineering, coordinating delivery, validation, and enablement.

This role is a growth track toward a Senior Product Manager position based on performance. You will manage client communications, coordinate with the internal team using GitHub Projects and Jira, analyze data to surface gaps,

Qualifications

• 2–5 years of product management experience at a tech company or startup.
• Customer-facing experience with both technical and non-technical stakeholders.
• Structured thinker comfortable with ambiguity and eager to learn.
• Ownership mindset with attention to operational and technical detail.
• Strong written and verbal communication skills.
• Familiarity with data analysis tools and AI-driven workflows.

Responsibilities

• Handle day-to-day client communications, address questions, escalate issues and keep stakeholders informed.
• Coordinate project execution with the internal development team and maintain tracking tools like GitHub Projects and Jira.
• Analyze client data to surface gaps, risks, and support solution architecture with senior PMs and engineering.
• Validate releases, coordinate client testing and sign-off, and own go-live readiness.
• Create training materials and deliver training so client teams operate the platform independently.
• Translate client feedback into product insights that inform the roadmap.

Skills

2-5 years PM exp

Customer-facing

Structured thinker

Ownership mindset

Strong communication

Data analysis & AI workflows

Tools

GitHub Projects

Jira

Job description

Role overview

An Associate Forward-Deployed Product Manager drives day-to-day execution of live client implementations on a headless ERP platform. This customer-facing role sits between client teams and internal engineering, coordinating delivery, validation, and enablement. It is designed as a growth track toward a Senior Product Manager position, with progression tied to performance.

Responsibilities

• Manage day-to-day client communications, including handling questions, escalating issues, and keeping stakeholders informed and unblocked
• Coordinate project execution with the internal development team, maintain tracking tools (e.g., GitHub Projects, Jira), and keep status updates, documentation, and release notes current for internal and client teams
• Analyze client data to surface gaps, discrepancies, and risks, and support solution architecture and functional gap analysis alongside senior PMs and engineering
• Validate every release before it reaches clients, coordinate client testing and sign-off, and own go-live readiness
• Create training materials and deliver training so client teams can operate the platform independently
• Build deep knowledge of the platform and translate client feedback into product insights that inform the roadmap

Requirements

• 2-5 years of experience in product management at a large tech company or startup, and/or management consulting experience; consulting background strongly preferred
• Proven customer-facing experience comfortable with both technical and non-technical stakeholders
• Structured thinker who is comfortable with ambiguity and eager to learn and grow
• Ownership mindset with an appetite for operational and technical detail
• Strong written and verbal communication skills
• Comfort with data analysis tools and AI-driven workflows

Nice to have

• A side project or prototype built for fun, ideally using AI-assisted coding, with the story behind how you approached it
• Exposure to ecommerce or physical-product operations such as order, inventory, purchasing, fulfillment, or accounting workflows
• Familiarity with ERP, 3PL, or commerce platforms
• Prior experience onboarding customers onto software

Benefits and work setup

• Base salary range of USD 100,000 to USD 130,000 per year
• Health, dental, and vision coverage plus flexible paid time off