Associate for Ritualwell & Thriving Communities

Paisboa; Wyncote (Montgomery County); Hybrid; USD 53,000 - 58,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid vacation & sick time

Major Jewish and American holidays

Job summary

Reconstructing Judaism is seeking an Associate for Ritualwell & Thriving Communities to join the Thriving Communities department. You will support program operations, communications, and the Ritualwell platform, ensuring excellent participant experiences across 87 congregations.

Role involves hybrid work onsite in Wyncote, PA, with some evenings and weekends for events. The position offers exposure to program administration, community building, and customer service within a progressive,

Qualifications

• Strong organizational and communications skills.
• Attention to detail and tech-savviness.
• Ability to manage multiple priorities while collaborating across teams.

Responsibilities

• Coordinate registration and logistics for Thriving Communities and Ritualwell programs.
• Support participant communications and issue resolution; manage refunds and cancellations.
• Produce reports and maintain participant records in Salesforce and related systems.
• Maintain the program calendar and assist with scheduling events and programs.
• Coordinate Zoom logistics and post-program communications.

Job description

Associate for Ritualwell & Thriving Communities

Salary: $53,000.00 - $58,000.00 Annually

Application Deadline: N/A

Nonprofit

Reconstructing Judaism seeks an associate for its Thriving Communities department, including Ritualwell and our in-house Reconstructionist Press. Reporting to the Director of Ritualwell and the Associate Director for Thriving Communities, this position ensures that departmental programs, educational offerings, publications, and online resources and outlets are well-administered and delivered efficiently, professionally, and with a positive participant/patron experience.

The Thriving Communities Associate serves at the intersection of programmatic operations and communications for the Department of Thriving Communities, which include our Ritualwell platform and suite of resources, trainings, and consultations for Reconstructing Judaism's network of 87 congregations. The position requires exceptional organizational and communications skills, attention to detail, tech-savviness, and the ability to manage multiple priorities while collaborating effectively with colleagues across the organization.

This role provides an exciting opportunity to joinour organization and includes meaningfulinteraction with our wider community of congregations, rabbis, learners, and internal staff. It is a wonderful fit for someone looking to grow their knowledge of program administration,community building, customer service, and communications in aprogressive, collaborative, and collegialenvironment.

This is a hybrid role with a minimum of one day per week onsite in the Wyncote, PA office and additional in-person participation as needed for meetings and events. This includes occasional evenings and weekends and busy times for the Read & Rite Store.

Preferred start date: September 15 – October 11, 2026

Position Responsibilities

Program Operations

• Coordinate registration and logistics for Thriving Communities and Ritualwell virtual programs, including Leadership Calls, Thriving Communities of Practice, mini-courses, cohorts, webinars, and other educational offerings; Build and maintain registration pages and event workflows using online registration platforms.
• Monitor registrations, attendance, participant communications, evaluations, and program data; Serve as the primary support contact for program participants, responding promptly to questions, troubleshooting technical issues, processing cancellations or refunds, and ensuring a welcoming participant experience.
• Produce participation and evaluation reports to support departmental planning and decision-making; Maintain accurate participant and engagement records in Salesforce and other organizational systems.
• Support point staff in maintaining the Thriving Communities master calendar and assist with scheduling programs and events.
• Coordinate Zoom logistics, distribute program materials, and manage post-program communications and follow-up.

Communications & Marketing

• Draft, edit, schedule, and distribute communications supporting Thriving Communities and Ritualwell programs and initiatives including submissions for the Rooted & Relevant newsletter.
• Create and schedule email campaigns, newsletters, and promotional communications using Mailchimp or similar platforms, coordinating with Thriving Communities and Strategic Advancement teams to ensure timely publication and appropriate messaging and branding.
• Design engaging, brand-consistent graphics and promotional materials using Canva or similar design tools.
• Update and maintain website content using WordPress, ensuring program information and departmental resources remain accurate and current.
• Assist in implementing communications strategies that promote departmental programs, publications, and initiatives across multiple digital channels.

Ritualwell Store, Read & Rite & Reconstructionist Press Operations

• Facilitate daily order fulfillment by generating packing slips, coordinating with vendors, packaging materials, and shipping orders through USPS, UPS, and other carriers.
• Monitor inventory levels, coordinate purchasing and billing, and forecast inventory needs for holidays and seasonal demand, including managing reprints of high-demand publications.
• Maintain and update the online store to ensure featured resources, publications, and seasonal offerings remain current and accurate.
• Respond promptly to customer inquiries and provide excellent customer service.
• Review and process requests for reprint permissions in accordance with organizational policies.

Other duties as assigned.

We recognize that candidates from historically underrepresented groups may hesitate to apply based onlistedcompetencies and qualifications. If your experience aligns with many of these,even if not all,we encourage you to apply.

The successful candidate will be able to demonstrate:

• Strong organizational and project management skills with the ability to manage multiple projects with competing priorities.
• Excellent written and verbal communication skills.
• Excellent attention to detail and a commitment to accuracy.
• The ability to work independently while collaborating effectively with colleagues across departments.
• Strong customer service skills and the ability to build positive relationships with program participants and community members.
• A commitment to accessibility, inclusion, anti-racist practices, and creating welcoming experiences for diverse communities.
• Initiative, sound judgment, and a continuous improvement mindset.

$53,000 - $58,000, commensurate with experience.

This is a full-time, non-exempt, benefit-eligible position with the opportunity to work a hybrid schedule (partially onsite, partially remote).

We offer excellent benefits including health insurance, 401(k), generous paid vacation and sick time, and ample time off for major Jewish and American holidays. We offer a dynamic and progressive work environment that cares about its employees.

Diversity is a core value of our organization. We are an equal opportunity employer committed to economic, social, and racial justice. We do not discriminateonthe basis of anylegally protected classes. All are welcome to apply.

About Us:

Reconstructing Judaism is the central organization of the Reconstructionist movement. We train the next generation of rabbis, support and uplift congregations and havurot, foster emerging expressions of Jewish life, and encourage people to be their best selves — always helping to shape what it means to be Jewish today and to imagine the Jewish future.

Reconstructionists approach Judaism — and life — with deep consideration of the past and a passion to relate it to the present. We have originated many of the core innovations of today’s Judaism and lead efforts to make our congregations and havurot even more groundbreaking, inclusive and relevant.