Associate Flex selling

060 - Saks & Company LLC; Town of Florida (NY); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Basic life insurance

Disability insurance

Employee discount and other perks

Job summary

Saks & Company LLC is seeking Flex Associates to support store staffing, assist customers, and drive sales. Your role includes greeting customers, promoting promotions, and processing transactions with accuracy.

The position emphasizes product knowledge, relationship-building, and adhering to brand standards while supporting store operations and events.

Qualifications

• Experience in a retail, customer service, or sales environment.
• Demonstrated sales results and customer focus.
• Strong knowledge of fashion trends and style.

Responsibilities

• Assist customers by identifying needs and recommending merchandise.
• Greet customers, educate on promotions, and promote Saks credit card.
• Process sales transactions accurately with POS system.
• Maintain selling floor and fitting rooms, and restock as needed.
• Support events and store programs while upholding brand standards.

Skills

Retail Sales

Customer Service

Product Knowledge

POS Operations

Upselling

Education

High school diploma

Tools

POS System

Ticket Scanners

Radio/Communication devices

Job description

Job Overview

Flex Associates assist the store organization with workforce planning during periods when full‑time and part‑time associates are not available due to planned absences such as vacation or unplanned absences such as illness. Flex Associates may also be utilized and assigned when fluctuations in business activity necessitate supplemental workers and can assist in selling and support functions in the store, including sales and customer support.

Key Responsibilities

• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Be familiar with store inventory to provide customers with best product knowledge.
• Consistently greet customers and educate them on current promotions.
• Foster repeat business by building relationships with customers and promoting the Saks credit card.
• Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards.
• Resolve customer issues through alignment with the core values of trust, integrity, and respect.
• Achieve individual and store goals for sales, customer acquisition and loyalty program participation.
• Participate in the ongoing maintenance of the selling floor and fitting rooms, including resizing of fixtures, putting go‑backs away, executing markdowns, and signing fixtures and windows where needed.
• Complete the markdown process with urgency and accuracy in accordance with company standards.
• Participate in store programs and selling events.
• Maintain the proper display of merchandise in the store, ensuring compliance with brand standards.
• Adhere to asset‑protection control and compliance procedures.
• Support the store’s shortage and theft‑awareness program through reporting methods provided by the company.
• Efficiently complete tasks or special projects assigned by store leadership.

Key Qualifications

• High school diploma or equivalent.
• Experience in a retail, customer service, or sales environment.
• Proven sales track record and results‑driven mindset.
• Competitive drive and entrepreneurial confidence to succeed.
• Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
• Thorough knowledge of the fashion industry and a passion for sharing your expertise.
• Ability to act promptly in routine situations and create a clear plan of action leading to positive results for the customer.
• Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.
• Flexibility to work evenings, weekends, and public holidays.

Salary and Compensation

The starting hourly rate for this position is between $15.00 and $17.00 per hour. Factors that may influence the starting pay within this range include market, skills, experience, and other qualifications of the successful candidate.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Additional voluntary benefits (critical illness, hospital and accident insurance)
• Employee discount and other perks

Equal Opportunity Employment Statement

All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.