Associate Executive Operations Manager

TMG Insurance Services, LLC; Iowa; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) retirement plan with company 6%

Life/AD&D insurance

Medical, dental, vision plans

Wellness incentives

Generous paid time off

Hybrid/remote options for eligible

Educational assistance

Job summary

The Mutual Group in the United States seeks an Associate Executive Operations Manager to serve as a strategic operational partner and backup to the Executive Operations Manager. This on-site role in West Des Moines supports governance coordination and executive office initiatives, requiring discretion and independent judgment.

Responsibilities include board meeting logistics, senior-level calendar management, and leading select executive projects with a strong emphasis on confidentiality and

Qualifications

• 7+ years of progressive executive support or governance experience.
• Experience directly supporting senior executives; CEO/President/C-suite preferred.
• Experience coordinating Board meetings and governance activities.
• Paralegal or legal administrative experience preferred.
• Project coordination across multiple stakeholders.
• Exceptional organization and attention to detail.
• Strong written and verbal communication; ability to work independently.
• High discretion and professionalism with confidential information.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.

Responsibilities

• Coordinate Board of Directors and committee meeting logistics, materials, and communications.
• Provide high-level executive support for 2–3 senior executives, including calendar management and travel coordination.
• Act as backup to the Executive Operations Manager and lead the Executive Support Team during absences.
• Lead or coordinate assigned executive and organizational projects from planning through completion.

Skills

Executive support

Governance coordination

Communication skills

Independent judgment

Discretion & professionalism

Project coordination

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

Associate Executive Operations Manager

Department: Executive

Job Description: The Associate Executive Operations Manager serves as a key operational partner and designated backup to the Executive Operations Manager, providing advanced executive support, Board and governance coordination, and oversight of assigned Executive Office initiatives. The role exercises independent judgment, manages highly confidential matters and helps ensure continuity and effectiveness of Executive Office operations.

Work Arrangement: This is an on-site position based at the TMG home office in West Des Moines, Iowa. Employees are required to work in the office during their regularly scheduled work hours.

Accountabilities

Board & Governance Support

Assist in coordinating Board of Directors and committee meeting logistics, schedules, materials, communications, and related activities. Partner with executives, Legal, and other stakeholders to gather, organize, review, and distribute Board and governance materials. Maintain Board calendars, meeting schedules, governance records, resolutions, approvals, and other documentation as appropriate. Assist with the preparation and organization of Board books, presentations, agendas, minutes, and supporting materials. Track Board-related action items, deadlines, approvals, and follow-up activities. Handle highly confidential Board, executive, legal, and organizational information with exceptional discretion. Apply strong document-management and organizational practices to governance and executive records.

Executive Support & Partnership

Provide high-level executive support for 2–3 senior executives, including complex calendar management, travel coordination, meeting preparation, expense management, and executive logistics. Proactively manage executive priorities by anticipating needs, resolving scheduling conflicts, protecting executive time, and ensuring leaders are prepared for upcoming commitments. Prepare agendas, briefing materials, presentations, pre-reads, talking points, and other materials in advance of executive meetings. Track decisions, commitments, deadlines, and follow-up items and proactively drive completion. Serve as a trusted point of contact for internal and external stakeholders, using sound judgment and discretion when handling executive matters. Develop a strong understanding of organizational priorities and executive responsibilities to appropriately prioritize requests and anticipate needs.

Executive Operations Manager Backup & Continuity

Serve as the designated backup to the Executive Operations Manager during planned and unplanned absences, assuming operational leadership and decision-making authority for the Executive Support Team and designated Executive Office functions. Exercise delegated authority to establish priorities, assign responsibilities, manage workloads, and make operational decisions to ensure continuity and effectiveness. Serve as a resource and informal mentor to Executive Assistants and support improvements to Executive Office standards, processes, and team operations. Independently resolve operational challenges, competing priorities, and time-sensitive matters using sound judgment and established guidelines. Serve as the primary point of contact for executive support operations during the Executive Operations Manager’s absence, representing the function in leadership discussions as appropriate. Maintain a comprehensive understanding of Executive Operations Manager responsibilities, organizational priorities, and team operations to ensure seamless continuity and readiness for expanded leadership responsibilities.

Executive Operations & Special Projects

Lead or coordinate assigned executive and organizational projects from planning through completion. Develop project plans, timelines, meeting cadences, action-item trackers, and status updates for assigned initiatives. Coordinate across departments to gather information, resolve dependencies, and maintain progress against deadlines. Identify operational gaps, inefficiencies, and opportunities to improve executive support processes. Support the development and documentation of executive office procedures, standards, and workflows. Take ownership of defined initiatives requiring a high level of confidentiality, organization, and cross-functional coordination.

Qualifications

• 7+ years of progressive executive support, executive operations, legal support, governance, or related professional experience.
• Demonstrated experience directly supporting senior executives; prior experience supporting a CEO, President, C‑suite executive, or similar senior leader strongly preferred.
• Experience supporting a Board of Directors, Board committees, corporate governance activities, or executive leadership meetings strongly preferred.
• Paralegal experience, legal administrative experience, or familiarity with corporate governance and legal documentation preferred.
• Experience coordinating projects involving multiple stakeholders, deadlines, and deliverables.
• Exceptional organizational skills and attention to detail, with demonstrated ability to manage multiple high‑priority responsibilities simultaneously.
• Strong written and verbal communication skills, including the ability to prepare polished executive‑level materials.
• Demonstrated ability to work independently, anticipate needs, exercise sound judgment, and make decisions with limited direction.
• High degree of discretion, professionalism, emotional intelligence, and comfort handling highly confidential information.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.

Pay Range

Anticipated Hiring Range: $75,000 - $85,000 annual base salary depending on experience, qualifications, and geographic location.

Benefits

• Competitive base salary plus incentive plans for eligible team members
• 401(K) retirement plan that includes a company match of up to 6% of your eligible salary
• Free basic life and AD&D, long‑term disability and short‑term disability insurance
• Medical, dental and vision plans to meet your unique healthcare needs
• Wellness incentives
• Generous time off program that includes personal, holiday and volunteer paid time off
• Flexible work schedules and hybrid/remote options for eligible positions
• Educational assistance

Bot‑Filtering Mechanism

The Mutual Group uses a bot‑filtering mechanism as part of its recruiting and hiring process. As a result, automated job applications or submissions may be rejected.

Equal Opportunity Employer

The Mutual Group is an Equal Opportunity Employer. It is our policy to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Know Your Rights: Workplace Discrimination is Illegal

Your Rights Under USERRA. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact [e-mail].

Employment Verification

The Mutual Group participates in the E‑Verify program and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. You are protected from employment discrimination based on your citizenship status and national origin.

All Offers

All offers of employment are contingent upon the successful completion of a background check.