Associate Engineer – M365 Solutions

DGR Systems; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Work From Home Program

Career development

Job summary

DGR Systems is seeking an Associate Engineer to support Microsoft 365 delivery and administration. This entry-level role focuses on guided hands-on work, documentation, and ticket support to help customers achieve outcomes.

You will collaborate with engineers on engagements, perform basic health checks, and grow toward more advanced ownership over time within a supportive consulting environment.

Qualifications

• At least one year of experience working with Microsoft 365 technologies in an administrative or support capacity.

Responsibilities

• Support Microsoft 365 customer environments through assigned engineering tasks, basic administration, and ticket-based work.
• Assist Engineers and Senior Engineers with customer engagements, project activities, assessments, and implementation support.
• Perform surface-level tenant reviews, basic health checks, configuration validation, and research using provided guidance, standards, and checklists.

Skills

Microsoft 365 administration

PowerShell basics

Microsoft Teams administration

Exchange Online

SharePoint Online

OneDrive for Business

Microsoft Entra ID fundamentals

Conditional Access & MFA

Power Platform exposure

Documentation & ticketing

Tools

PowerShell

Microsoft 365 admin tools

Office 365 Admin Center

Security & Compliance Center

Azure AD

Job description

Description

DGR Systems, a growing premier technology consulting company, is looking for an Associate Engineer for Microsoft 365 solutions. This is an entry-level engineering role intended for someone early in their technical career who is ready to build hands‑on experience in Microsoft 365 delivery, administration, and consulting.

The Associate Engineer willcontribute to Microsoft 365 engagements through guided technical work,surface-level reviews,administrativetasks, documentation, andticket support.This role is expected to provide value from day one by completing assigned work, supporting customer outcomes, and helping improve delivery consistency while continuing to grow toward more advanced engineering ownership over time.

Responsibilities

Microsoft 365 Solutions Delivery

• Support Microsoft 365 customer environments through assigned engineering tasks, basic administration, and ticket-based work.

• Assist Engineers and Senior Engineers withcustomer engagements, project activities, assessments, and implementationsupport.

• Perform surface-level tenant reviews, basic health checks,configurationvalidation, and researchusing provided guidance, standards,and checklists.

Demonstrate Expertise

• Microsoft Teams

• Exchange Online

• SharePoint Online

• OneDrive for Business

• Microsoft Teams administration

• Microsoft Entra ID fundamentals

• Conditional Access and Multi-Factor Authentication

• Microsoft Defender for Office 365 fundamentals

• Microsoft Purview fundamentals

• PowerShell fundamentals and guided administrative scripts

• Power Platform exposure preferred

Documentation and Quality

• Documenttechnicalfindings, configuration notes,ticket activity, project contributions,and work completed.

• Follow DGR delivery standards,engineering practices,escalation paths,anddocumented procedures.

• Identify when issues require escalation and work with Engineers or Senior Engineers to understand recommended remediation approaches.

Professional Development

• Pursue Microsoft certifications, technical training, and hands-on learning aligned to progression toward Engineer and Senior Engineer responsibilities.

• Build increasing familiarity with Microsoft 365 features, security recommendations, delivery standards, and customer-facing consulting practices.

Requirements

• At least one year of experience working with Microsoft 365technologiesin an administrative or support capacity.

• Interestin developing Microsoft 365 administration skills, including Exchange Online, Teams, SharePoint Online, and OneDrive for Business.

• Ability to follow documented procedures, checklists,troubleshooting steps, and engineering guidance.

• Developingtroubleshootingmindset for commonaccess,collaboration,productivity, and Microsoft 365 administrationissues.

• Awarenessof Microsoft 365 security conceptssuch as MFA,Conditional Access,andemail protection.

• Exposure to PowerShell or willingness to learn basic administrative scripting.

• Excellent communication and customer service skills.

• Ability to balance assigned tickets,project support, administrative tasks, andlearning objectivesin a consultingengineeringenvironment.

Professional Certifications Preferred

• Microsoft 365 Certified: Endpoint Administrator Associate

• Microsoft 365 Administrator Associate/Expert

• Messaging Administrator Associate

Benefits

Why DGR?

DGR Systems helps solve the most complex business and operational challenges for their customers. Our team of top-level industry experts takes an innovative and straightforward approach to consulting, design, deployment, and ongoing Assurance Services to meet customer needs.

At a glance, DGR Systems was founded in 2009 in Tampa, Florida, and provides full-service solutions in the areas of Modern Workplace (Endpoint Solutions, Collaboration), Security (Identity and Access Management, Zero Trust, Information Protection) Modern Infrastructure and Cloud, and Applications (Collaboration Apps, SQL Reporting, Power Platform). With an impressive depth of experience across the Microsoft technology solution stack combined with our focus on integrating solutions from multiple leading vendors, we help organizations design and execute against their most challenging digital transformations. At DGR Systems, our culture is built around one simple standard: Excellence is our Baseline - and we deliveronthat standard with every customer, every day.

Core Values

DGR Systems core values are an essential and enduring tenant of our organization. They are a small set of timeless guiding principles describing who we are, how we treatpeopleand how we run our business.

• Passion - Love what you do and make itevidentthrough your approach to your work and the attitude you display.

• Ownership -Beaccountable for outcomes. Take initiative to start and move things forward to make something better.

• Integrity -Dothe right thing. Always. Every time. Without exception.

• Navigation - Find solutions to problems. Evolve, adapt, and embrace change around you for tomorrow will be different than today.

• Teamwork - Be approachable and engage with the team around you constantly. We win or lose together.

Full-Time Team Member Benefits

DGR Systems is committed to the health and welfare of our team members. This commitment involves offering a comprehensive benefits program to help prepare team members and their family for plannedas well asunplanned life events.

• Group Health Care Plans (Medical, Dental & Vision)

• Company Paid Life Insurance (Basic & AD&D)

• Company Paid Short-Term &Long-TermDisability

• Company Paid Family Leave (Maternity, Paternity)

• Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance)

• 401(k) with Company Match

• Paid Time Off (Vacation, Sick & Public Holidays)

• Certification Reimbursement

• Work From Home Program

• Wellness Resources

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.