Associate Engineer

dc06b8e7-58c0-4a04-bed7-f7fc807d3866; Phoenix (AZ); À distance; USD 65 000 - 85 000; Plein temps

Résumé du poste

Securitas Healthcare is seeking an Associate Engineer to support the Midwest region from a home-based setting, traveling to customer locations to deploy RTLS systems in the acute care market.

You will install, configure, and commission new systems, perform site surveys, train facility personnel, and provide post-installation support while documenting activities and maintaining equipment inventory. Strong customer service and flexibility are essential.

Qualifications

• High School Diploma or GED.
• 1+ years in Electronic/Software Engineering, Networking, or related field.
• Valid driver's license with no restrictions.
• Associate degree in Electronics, Networking, or related field.
• Hands‑on experience with test equipment (Network Cable Testers, DMMs, Spectrum Analyzers, RF Watt Meters).
• Previous field service experience with extensive travel.
• Experience delivering customer solution training.
• Able to lift up to 50 lbs. 75 lbs may be required in some instances.
• Able to climb and stand on ladders, sometimes for extended periods.
• Able to work with tools overhead for extended periods.

Responsabilités

• Represent the company onsite in hospital environments.
• Install, configure, and commission new systems by following company procedures.
• Perform service work at customer sites including troubleshooting, repair, or replacement of equipment.
• Complete facility site surveys to determine usability for products.
• Provide training to facility personnel on operation and maintenance of installed equipment.
• Write facility visit reports, complete service checklists, and manage expenses.
• Attend construction meetings to help ensure installations go as planned.
• Work flexible hours according to customer requirements.
• Maintain strong customer-facing communication to ensure customer satisfaction.
• Manage time to arrive at sites on schedule and finish work on time.
• Remain self-motivated and capable of working independently.

Connaissances

Customer service

Time management

Independent work

Communication

Formation

High School Diploma or GED

Associate degree in Electronics/Networking or related field

Outils

Network Cable Testers

Digital Multi-Meters

Spectrum Analyzers

RF Watt Meters

Description du poste

About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living organizations protect people, use their assets efficiently, and understand their operations for a caring and healing environment. With deep roots in healthcare and a commitment to our customers' long-term success, we are proud to work with over 15,000 providers worldwide across the care continuum. For more information, visit us at securitashealthcare.com. We need the best people to help us deliver on that mission. People who are inspired by our vision. People with individual imaginations, perspectives, and experiences. People who don't just join us but add to us.

Position Summary:

The employee will be based from their home and primarily support the Midwest region of the US with flight travel to other locations as needed. Will drive or fly to customer locations to provide on-site Professional Services and support to clients using Securitas Healthcare products. Will be responsible for the supporting services to deploy a RTLS system in the Acute Care Market. Understanding of network connectivity and software configuration troubleshooting will also be necessary.

Essential Functions:

• Represent the company during onsite working hours in a hospital environment. Work included will be mostly on the PC but long working hours on your feet will be required.
• Install, configure, and commission new systems by following company procedures and processes
• Perform service work at customer sites including troubleshooting, repair, or replacement of customer equipment
• Complete facility site surveys to determine usability for products manufactured and/or sold by the Company
• Provide training to facility personnel to show the correct operation and maintenance of installed equipment
• Perform administrative duties including writing facility visit reports, completing service or post installation checklists, creating and submitting expense reports, and maintaining accurate inventory of equipment and parts on company vehicle
• Attend construction meetings when needed to help ensure that installations that are part of a new construction or renovation project go as planned
• Ability to work flexible hours according to customer requirements
• This is a customer facing role. The candidate must have strong customer service skills in order to clearly communicate with the customer and colleagues in the field and at the office in order to ensure that customers are satisfied following each project.
• Must have time management skills in order to arrive at sites when planned and to finish all work in the time allotted for each project.
• This position will require a self-motivator who works well independently

Required Qualifications:

• High School Diploma or GED
• 1+ years of experience with Electronic Engineering, Software Engineering, Networking, or related field
• Valid Driver's License with no restrictions
• An Associate Degree in Electronics, Networking, or a related field
• Hands‑on experience using test equipment such as Network Cable Testers, Digital Multi‑Meters, Spectrum Analyzers, and RF Watt Meters
• Previous experience with field service work requiring extensive travel
• Experience with customer solution training
• Required to lift up to 50 lbs. 75lbs may be required in some instances
• Required to climb and stand on ladders, sometimes for extended periods of time
• Required to work with tools while reaching above your head for extended periods of time

To Excel:

• Understanding of basic electronics concepts is beneficial.
• Strong organizational and time management skills are a plus.
• Manufacturing experience a plus, but we are open to training enthusiastic individuals with transferable skills.

Job Title: Associate Engineer Supervisor's Title: Program Manager Department Name: PSO

LSA: Non-Exempt, Full Time

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce.

Reasonable accommodations will be made upon request to ensure qualified individuals with disabilities can perform the essential functions of this job.