Associate Engagement Manager - Manufacturing Sector

Infosys Limited; Atlanta (GA); Hybrid; USD 100,000 - 187,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays and Paid Time Off

Job summary

A global technology services company is hiring an Associate Engagement Manager for the Manufacturing Sector in Atlanta. The role involves managing client relationships, ensuring commitment fulfillment, and creating strategic account plans. Candidates should possess a Bachelor’s degree and over 7 years of experience in sales or account management, with a preference for those in the Manufacturing sector. A compensation range of $100,000 to $187,000 is offered, along with a comprehensive benefits package including health insurance and PTO.

Qualifications

• 7+ years of experience in sales/relationship/account management.
• Experience in the Manufacturing industry is a plus.
• Strong communication and presentation skills.

Responsibilities

• Manage client relationships and build a portfolio.
• Ensure fulfillment of all commitments to the client.
• Create account plans and manage account governance.

Skills

Sales/Relationship Management

Project Management

Client Relationship Management

Proposal Creation

Leadership

Education

Bachelor’s degree or foreign equivalent

Job description

Associate Engagement Manager – Manufacturing Sector

Atlanta, GA; Peoria, IL; West Palm Beach, FL

Overview

Infosys's Manufacturing Practice Unit is seeking an Associate Manager of Client Services. The Associate Manager–Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services/Senior Manager–Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

Responsibilities

• Client relationship management and business development: manage client relationships, build a portfolio up to $10M, own the opportunity management cycle: Prospect‑Evaluate‑Propose‑Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution; 7+ years of experience with strong sales/relationship management/account management experience; or three years of progressive experience in the specialty in lieu of every year of education
• Significant business development and project management experience
• Experience in the Manufacturing industry/vertical is a plus
• Track record of interacting and building relationships with CXO level client contacts
• Hands‑on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates must be located or willing to relocate to Peoria, IL, Atlanta GA or West Palm Beach, FL if they are currently not located in the same geography
• Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply; Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications

• Knowledge of industry specific go‑to‑market solutions
• Good understanding of industry specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi‑location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

Compensation

The compensation range for this role is between $100,000 and $187,000 per annum.

Benefits

• Medical/Dental/Vision/Life Insurance
• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.