Associate eCOA Manager

Worldwide Clinical Trials; Raleigh (NC); Remote; USD 72,000 - 143,000; Full time

Job summary

Worldwide Clinical Trials is seeking an Associate eCOA Manager to own study delivery and oversee key eCOA vendor deliverables, timelines, risks, budgets, and communications across assigned studies.

You’ll bridge eCOA vendors, sponsors, and Worldwide teams to ensure systems meet study requirements through the clinical trial lifecycle and support mentorship and growth within the Clinical Systems Department.

Qualifications

• Bachelor's degree or equivalent experience in a relevant discipline.
• Minimum 1 year of experience with eCOA and clinical trials.
• Minimum 1 year of project management experience.
• Knowledge of Phase I–IV clinical operations.
• Familiarity with SDLC and eCOA topics.

Responsibilities

• Oversee eCOA project activities from maintenance through decommissioning and keep Deliverables and timelines aligned with Worldwide SOPs.
• Coordinate with eCOA vendors, sponsors, and internal teams to identify trends, address requirements, manage risks, and resolve issues.
• Communicate study status, agendas, minutes, calls, and stakeholder updates clearly and promptly.
• Oversee study design activities, review post-go-live changes in scope, and approve URS as required.
• Review UAT plans, oversee testing activities, and facilitate sponsor completion of UAT.
• Manage financials of assigned eCOA studies, including vendor WO, budgets, reviews, and Change Orders.
• Prepare and review site, support, and helpdesk materials, and perform QC on edits and activities.
• Facilitate collaboration between eCOA processes and Data Management data-transfer requirements.

Skills

eCOA

Clinical trials

Project management

Education

Bachelor's degree or equivalent experience

Job description

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials, we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world.

With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research.

Make an Impact as a Associate eCOA Manager

At WorldwideBring your eCOA and clinical trials experience to a role where you can take meaningful ownership of study delivery. As an Associate eCOA Manager, you’ll oversee key eCOA vendor deliverables, timelines, risks, budgets, and communications across assigned studies.

You’ll be a central link between eCOA vendors, sponsors, and Worldwide study teams, helping ensure systems and associated activities meet study requirements throughout the clinical trial lifecycle. Your work will span project oversight, study design review, user acceptance testing, change management, data transfer requirements, and issue resolution. You’ll join a Clinical Systems Department that works across a broad range of clinical technologies and provides opportunities for mentorship, training, and internal growth.

Where You'll Work

This is a remote role open to candidates based in US. You will collaborate with global teams across multiple time zones.

What You'll Do

• eCOA project activities from system maintenance through decommissioning, keeping deliverables and timelines on track and aligned with Worldwide SOPs.
• Partner with eCOA vendors, sponsors, and internal study teams to identify study trends, address requirements, manage risks, and resolve project issues.
• Coordinate clear and timely project communications, including study status reports, meeting agendas, minutes, project calls, and stakeholder updates.
• Oversee eCOA study design activities, review post-go-live changes in scope, and approve User Requirements Specifications (URS) as required.
• Review User Acceptance Test plans, oversee testing activities, and facilitate sponsor completion of system user acceptance testing.
• Manage the financial aspects of assigned eCOA studies, including vendor work orders, budgets, financial reviews, and Change Orders.
• Prepare and review site, support, and helpdesk materials, while performing quality-control checks on manual database edits and other activities as required.
• Facilitate collaboration between eCOA processes and Data Management data-transfer requirements, and provide eCOA input for protocol amendments.

What You'll Bring

A degree in a relevant discipline or equivalent experience , combined with a minimum of 1 year of experience working with eCOA and clinical trials and a minimum of 1 year of project management experience.

Knowledge of Phase I–IV clinical research operations , gained within a Contract Research Organization (CRO) or pharmaceutical environment.

Knowledge of the Software Development Life Cycle (SDLC) and familiarity with eCOA topics, including eCOA designs and scales.

Strong project and time-management skills , with the ability to prioritize multiple projects and make effective decisions in a fast-paced, dynamic environment.

Effective client-facing and stakeholder communication skills , with the ability to escalat risks and project issues clearly and promptly.

Strong attention to detail and sound independent judgment , together with a proactive, organized, and collaborative approach.

Adaptability and problem-solving skills , including the ability to work with new technologies, concepts, and processes and identify opportunities for improvement.

Proficiency in written and spoken English

to conduct day-to-day business and collaborate effectively with stakeholders.

Discover the Difference

We love knowing that someone is going to have a better life because of the work we do. Discover the Difference at Worldwide Clinical Trials. Explore additional opportunities on our careers page, visit careers, or connect with us on LinkedIn.

At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation.

Compensation

The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates): United States of America - $71,500.00 - $142,500.00 The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status or other class protected by applicable law.