Associate eCOA Manager

Worldwide Clinical Trials Holdings, Inc.; North Carolina; Hybrid; USD 72,000 - 143,000; Full time

Job summary

Worldwide Clinical Trials Holdings, Inc. is seeking an Associate eCOA Manager to lead eCOA project activities within a remote US-based role.

You will collaborate with global teams, vendors, sponsors, and internal study groups to ensure timely delivery and adherence to Worldwide SOPs. The ideal candidate has 1+ year in eCOA and clinical trials, plus 1+ year in project management, with solid knowledge of SDLC and agile/structured processes.

Qualifications

• Minimum 1 year of experience with eCOA and clinical trials, plus 1 year of project management.
• Experience in Phase I–IV clinical research operations within CRO or pharma.
• Knowledge of SDLC and eCOA topics, including designs and scales.
• Strong project and time-management skills in a fast-paced environment.
• Effective client-facing and stakeholder communication; able to elevate risks clearly.
• Detail-oriented with independent judgment; proactive and collaborative.
• Adaptability to new technologies and processes; identify improvements.
• Proficiency in written and spoken English for day-to-day collaboration.

Responsibilities

• Manage eCOA project activities from system maintenance through decommissioning.
• Partner with vendors, sponsors, and study teams to identify trends, risks, and resolve issues.
• Coordinate timely project communications, reports, agendas, minutes, and updates.
• Oversee eCOA study design activities, review URS and scope changes.
• Review UAT plans, oversee testing, and support sponsor UAT completion.
• Manage financial aspects: vendor WO, budgets, reviews, Change Orders.
• Prepare and review site, support, and helpdesk materials; QC manual edits.
• Foster collaboration between eCOA and Data Management data-transfer needs.

Skills

eCOA experience

Project management

SDLC familiarity

English proficiency

Time management

Stakeholder communication

Adaptability

Education

Degree in a relevant discipline

Job description

Join a global Contract Resource Organization (CRO) where innovation meets purpose. At Worldwide Clinical Trials, we're driven by a shared commitment to improving lives through high-quality clinical research. Our teams are empowered to think creatively, take ownership, and deliver meaningful work that helps bring life-changing therapies to patients around the world. With more than 4,000 professionals across the globe, we foster a collaborative and inclusive environment where diverse perspectives are valued, growth is encouraged, and every contribution makes an impact. Whether you're building your career or bringing years of experience, you'll have the opportunity to learn, grow, and help shape the future of clinical research. Make an Impact as a Associate eCOA Manager at Worldwide Bring your eCOA and clinical trials experience to a role where you can take meaningful ownership of study delivery.

Where You'll Work

This is a remote role open to candidates based in US. You will collaborate with global teams across multiple time zones.

What You'll Do

• Manage eCOA project activities from system maintenance through decommissioning, keeping deliverables and timelines on track and aligned with Worldwide SOPs.
• Partner with eCOA vendors, sponsors, and internal study teams to identify study trends, address requirements, manage risks, and resolve project issues.
• Coordinate clear and timely project communications, including study status reports, meeting agendas, minutes, project calls, and stakeholder updates.
• Oversee eCOA study design activities, review post-go-live changes in scope, and approve User Requirements Specifications (URS) as required.
• Review User Acceptance Test plans, oversee testing activities, and facilitate sponsor completion of system user acceptance testing.
• Manage the financial aspects of assigned eCOA studies, including vendor work orders, budgets, financial reviews, and Change Orders.
• Prepare and review site, support, and helpdesk materials, while performing quality-control checks on manual database edits and other activities as required.
• Facilitate collaboration between eCOA processes and Data Management data-transfer requirements, and provide eCOA input for protocol amendments.

What You'll Bring

• A degree in a relevant discipline or equivalent experience, combined with a minimum of 1 year of experience working with eCOA and clinical trials and a minimum of 1 year of project management experience.
• Knowledge of Phase I–IV clinical research operations, gained within a Contract Research Organization (CRO) or pharmaceutical environment.
• Knowledge of the Software Development Life Cycle (SDLC) and familiarity with eCOA topics, including eCOA designs and scales.
• Strong project and time-management skills, with the ability to prioritize multiple projects and make effective decisions in a fast-paced, dynamic environment.
• Effective client-facing and stakeholder communication skills, with the ability to elevate risks and project issues clearly and promptly.
• Strong attention to detail and sound independent judgment, together with a proactive, organized, and collaborative approach.
• Adaptability and problem-solving skills, including the ability to work with new technologies, concepts, and processes and identify opportunities for improvement.
• Proficiency in written and spoken English to conduct day-to-day business and collaborate effectively with stakeholders.

Discover the Difference

We love knowing that someone is going to have a better life because of the work we do. Discover the Difference at Worldwide Clinical Trials. Explore additional opportunities on our careers page, visit http://www.worldwide.com/careers, or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates): United States of America - $71,500.00 - $142,500.00. The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage.