Associate Director, Student Persistence

tulanectsi; New Orleans (LA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Tulane University in New Orleans, LA, is seeking a position to analyze student retention, cohort progression, and graduation trends to inform interventions and OSP priorities.

You will lead day-to-day implementation, identify at-risk students, coordinate outreach, referrals, and outcome tracking, and oversee the TU Thrive cohort.

Qualifications

• Master’s degree in education or a related field with a minimum of one year of experience in student support or a closely related role within an educational setting.
• OR
• Bachelor’s degree and a minimum of six years of experience in student support or a closely related role within an educational setting.

Responsibilities

• Analyze student persistence data to identify trends and inform intervention priorities.
• Translate findings and OSP priorities into intervention strategies and oversee implementation.
• Lead outreach, referrals, follow-up, documentation, and outcome tracking for persistence efforts.
• Direct OSP’s intervention and assessment responsibilities for the TU Thrive cohort.
• Communicate data findings and recommendations to audiences with varying levels of data expertise.
• Maintain data accuracy and integrity in all reports and workflows.

Skills

Excel

Power BI

Salesforce

Education

Master’s degree in Education or related field

Bachelor’s degree + 6 years experience in student support

Tools

Salesforce

Power BI

Job description

Reporting to the Director of Student Persistence, this position analyzes student, cohort, retention, and graduation data to identify trends, emerging needs, and populations that may benefit from additional support as they persist to degree attainment. The role will translate these findings and OSP priorities into intervention strategies and leads their day-to-day implementation and assessment, including student identification and prioritization, outreach, referrals, follow-up, documentation, and outcome tracking. The position also directs OSP’s intervention and assessment responsibilities for the TU Thrive cohort.

Responsibilities

• Demonstrated knowledge of student retention, persistence, degree progression, and data-informed student persistence practices.
• Demonstrated ability to analyze student and retention data, identify trends and patterns, and translate findings into actionable strategies and priorities.
• Strong analytical and critical thinking skills with demonstrated attention to data accuracy, integrity, and detail.
• Experience developing, implementing, and assessing student persistence interventions and operational workflows.
• Advanced proficiency in Microsoft Excel and experience with case management and data visualization tools such as Salesforce and Power BI.
• Excellent written and verbal communication skills, including the ability to communicate data findings and recommendations to audiences with varying levels of data expertise.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

• Master’s degree in education or a related field and a minimum of one (1) years of experience in student support or a closely related role within an educational setting,
• OR
• Bachelor’s degree and a minimum of six (6) years of experience in student support or a closely related role within an educational setting.

PREFERRED QUALIFICATIONS:

• Master’s Degree in Higher Education or a related field.

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .

Job Info

• Job Identification 1810
• Job Category Administration
• Posting Date 08/31/2026, 05:42 PM
• Job Schedule Full time
• Locations New Orleans, LA, United States
• Legal Employer Tulane University