Associate Director, Office of Student Persistence

Tulane University; New Orleans (LA); On-site; USD 50,000 - 80,000; Full time

Job summary

Tulane University is seeking a data-driven professional to analyze student persistence data and identify trends that inform intervention strategies. The role translates findings into prioritized actions and leads their implementation and assessment, including outreach, referrals, and outcome tracking.

Strong Excel skills and experience with data visualization tools like Salesforce and Power BI are required to drive informed decisions and communicate data insights to diverse audiences.

Qualifications

• Demonstrated ability to analyze student data and identify trends.
• Ability to translate findings into actionable strategies.
• Strong attention to data accuracy and detail.
• Experience with data visualization tools and reporting.

Responsibilities

• Analyze student and cohort data to identify persistence trends and gaps.
• Translate findings into intervention strategies and priorities.
• Lead day-to-day implementation, outreach, referrals, and documentation.
• Track outcomes and assess intervention effectiveness.
• Utilize Excel for data analysis and Power BI/Salesforce for visualization.
• Communicate findings and recommendations to varied audiences.

Skills

Data analysis

Retention analytics

Excel

Power BI

Communication

Education

Bachelor's degree

Tools

Salesforce

Power BI

Job description

JOB DESCRIPTION

Reporting to the Director of Student Persistence, this position analyzes student, cohort, retention, and graduation data to identify trends, emerging needs, and populations that may benefit from additional support as they persist to degree attainment. The role will translate these findings and OSP priorities into intervention strategies and leads their day-to-day implementation and assessment, including student identification and prioritization, outreach, referrals, follow-up, documentation, and outcome tracking.

RESPONSIBILITIES

• Demonstrated knowledge of student retention, persistence, degree progression, and data-informed student persistence practices.
• Demonstrated ability to analyze student and retention data, identify trends and patterns, and translate findings into actionable strategies and priorities.
• Strong analytical and critical thinking skills with demonstrated attention to data accuracy, integrity, and detail.
• Experience developing, implementing, and assessing student persistence interventions and operational workflows.
• Advanced proficiency in Microsoft Excel and experience with data visualization tools such as Salesforce and Power BI.
• Excellent written and verbal communication skills, including the ability to communicate data findings and recommendations to audiences with varying levels of data expertise.