Director of Staff Engagement and Resources

Tulane group; New Orleans (LA); On-site; USD 90,000 - 140,000; Full time

Job summary

Tulane University is seeking a Director of Staff Engagement and Resources to serve as a practical resource for staff across the university. The role involves gathering feedback, guiding staff through processes, and helping them understand options and connect with offices best positioned to assist.

Responsibilities include identifying recurring staff challenges, communicating themes to senior leadership, and closing the loop with employees.

Qualifications

• Bachelor’s degree and six years of directly related experience.
• Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

• Welcoming, practical resource for Tulane staff across the university.
• Help staff navigate institutional structures and processes and understand options available.
• Identify recurring staff challenges and opportunities, and present actionable recommendations to senior leadership.
• Communicate and escalate issues to appropriate university offices, maintaining feedback loops.

Skills

Office suite proficiency

Communication skills

Multitask management

Education

Bachelor's degree and 6 years related experience

Combination of education/experience/certifications

Tools

Microsoft Office Suite

Job description

Director of Staff Engagement and Resources

New Orleans, LA, United States

Job Description

The Director of Staff Engagement and Resources serves as a welcoming, practical resource for Tulane staff across the university. Staff may come to the Director to share ideas and feedback, talk through a workplace concern, or get help understanding how to navigate institutional structures and processes. The role gives employees a way to share feedback, elevating concerns when appropriate, and closing the loop to the extent possible. When an issue calls for action by another university office, the Director helps the employee understand their options and connect with offices best positioned to help.

The Director also looks across individual conversations and feedback to identify recurring challenges and opportunities to improve the staff experience. By bringing those themes and practical recommendations to senior leadership, the role helps Tulane respond earlier, communicate more clearly, and build a university community where staff can share their perspectives on an ongoing basis. The position reports to the Vice President for University Relations and Deputy Chief of Staff to the President. Responsibility for investigations, formal complaints, and all other adjudicatory decisions remains with the university offices authorized to handle them.

Responsibilities

• Highly proficient computer skills and excellent working knowledge of Microsoft Office Suite software applications (Word, PowerPoint, Excel, Access, etc.)
• Excellent oral and written communication skills.
• Excellent interpersonal and resource management skills.
• Ability to effectively manage multiple tasks independently and meet established deadlines.
• Ability to maintain confidentiality in all work performed.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree and six years of directly related experience
• Any appropriate combination of relevant education, experience and/or certifications may be considered

Preferred Qualifications

• More than two (2) years of directly related experience in a higher education environment
• Knowledge of university governance, employment processes and data privacy is preferred.

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail].

Job Info

• Job Identification
• 2074
• Job Category
• Human Resources
• Posting Date
• 10/01/2026, 10:01 PM
• Job Schedule
• Full time
• Locations
• New Orleans, LA, United States
• Legal Employer
• Tulane University
• Business Unit
• Tulane University
• Department
• President's Office
• Grade
• 28