Associate Director, Student Persistence

Tulane University; New Orleans (LA); Vor Ort; USD 85.000 - 110.000; Vollzeit

Zusammenfassung

Tulane University is seeking an Associate Director to develop, implement, and assess interventions that address student needs and barriers to persistence, supporting continued enrollment and degree completion. The role analyzes student progress, engagement, and resource use to inform priorities and refine interventions across Newcomb-Tulane College and university partners.

The position involves coordinating resources, managing implementation from planning to assessment, and utilizing Power BI

Qualifikationen

• Master’s degree in education or a related field with a minimum of one year of experience in student support or a closely related role within an educational setting.
• Bachelor’s degree and a minimum of six years of experience in student support or a closely related role within an educational setting.
• Master’s Degree in Higher Education or a related field.

Aufgaben

• Demonstrated knowledge of student retention, persistence, degree progression, and data-informed student persistence practices.
• Demonstrated ability to analyze student and retention data, identify trends and patterns, and translate findings into actionable strategies and priorities.
• Strong analytical and critical thinking skills with demonstrated attention to data accuracy, integrity, and detail.
• Experience developing, implementing, and assessing student persistence interventions and operational workflows.
• Advanced proficiency in Microsoft Excel and experience with case management and data visualization tools such as Salesforce and Power BI.
• Excellent written and verbal communication skills, including the ability to communicate data findings and recommendations to audiences with varying levels of data expertise.

Kenntnisse

Data analysis

Communication

Project management

Ausbildung

Master’s degree in education or related field

Bachelor’s degree + 6 years experience in student support

Master’s Degree in Higher Education or related field

Tools

Power BI

Salesforce

Excel

Jobbeschreibung

The Associate Director develops, implements, and assesses interventions that address student needs and barriers to persistence and support continued enrollment and degree completion. The role analyzes students’ academic progress, engagement, resource utilization, enrollment, retention, and graduation data to identify emerging needs, understand barriers to persistence, and inform intervention priorities. Working with offices within Newcomb-Tulane College and partners across the university, the Associate Director translates findings into coordinated interventions, determines how to use or adjust resources, services, and processes to address identified needs, and manages implementation from planning through assessment. The Associate Director tracks progress and student outcomes, addresses implementation challenges, and works with partners to refine interventions as student needs evolve. The role strengthens how the Office of Student Persistence collects, documents, analyzes, and uses intervention data to inform persistence strategies and assess their effectiveness in improving students’ academic experiences and access to timely, coordinated support. It draws on existing Power BI reports and CRM data, develops and implements data-collection methods, and evaluates collection and reporting practices to ensure data accuracy, quality, and integrity.

Responsibilities

• Demonstrated knowledge of student retention, persistence, degree progression, and data-informed student persistence practices.
• Demonstrated ability to analyze student and retention data, identify trends and patterns, and translate findings into actionable strategies and priorities.
• Strong analytical and critical thinking skills with demonstrated attention to data accuracy, integrity, and detail.
• Experience developing, implementing, and assessing student persistence interventions and operational workflows.
• Advanced proficiency in Microsoft Excel and experience with case management and data visualization tools such as Salesforce and Power BI.
• Excellent written and verbal communication skills, including the ability to communicate data findings and recommendations to audiences with varying levels of data expertise.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE:

• Master’s degree in education or a related field and a minimum of one (1) year of experience in student support or a closely related role within an educational setting,
• OR
• Bachelor’s degree and a minimum of six (6 years of experience in student support or a closely related role within an educational setting.

PREFERRED QUALIFICATIONS:

• Master’s Degree in Higher Education or a related field.

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .

If you are a current Staff, Faculty, Student Employee or Affiliate, DO NOT apply through this site. Please log into WaveWorks with your Tulane SSO and apply in the "Opportunity Marketplace."

Job Info

• Job Identification 2250
• Job Category Administration
• Posting Date 10/30/2026, 01:57 PM
• Job Schedule Full time
• Locations New Orleans, LA, United States
• Legal Employer Tulane University
• Business Unit Tulane University
• Department NTC Office of Undergraduate Retention and Student Success