Associate Director, Student Financial Services & Billing

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Orangeburg (SC)

On-site

USD 90,000 - 120,000

Full time

3 days ago

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Job summary

South Carolina State University is seeking an Associate Director of Student Financial Services to provide professional leadership in daily operations within the Controller Operations team. The role ensures access to financial resources for students and oversees billing, deposits, and receipts using Ellucian Banner systems.

The position emphasizes leadership, policy development, data analysis, and clear communication to support student success and department objectives.

Qualifications

Bachelor's degree in accounting, finance, business administration or related field.
Minimum 5 years of experience in financial services, preferably in higher education.
Strong leadership and team management capabilities.
Excellent communication skills with ability to explain complex financial information clearly.
Proficiency with student information systems and financial software.
Commitment to serving diverse student populations with empathy and understanding.

Responsibilities

Oversee daily operations of student financial services, including billing, collections, and payment processing.
Collaborate with academic departments to resolve student account issues and payment plans.
Supervise and mentor staff members while fostering a supportive work environment.
Develop and implement policies that improve service delivery and student satisfaction.
Analyze financial data and prepare reports for university leadership.
Serve as a resource for students and families navigating financial aid and payment options.