Senior Associate Director, Student Financial Services

South Carolina State University

Orangeburg (SC)

On-site

USD 90,000 - 120,000

Full time

9 days ago

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Job summary

South Carolina State University is seeking an Associate Director of Student Financial Services to lead the day-to-day operations of the Office of Student Financial Services within the Controller Operations team. The role ensures students have access to financial resources and manages billing, deposits, and collections for all students and non-students.

The candidate will oversee staff, develop policies to improve service delivery, and prepare financial reports for university leadership.

Qualifications

Bachelor's degree in accounting, finance, business administration, or related field.
Minimum 5 years of experience in financial services, preferably in higher education.
Strong leadership and team management capabilities.
Excellent communication skills with ability to explain complex financial information clearly.
Proficiency with student information systems and financial software.

Responsibilities

Oversee daily operations of student financial services, including billing, collections, and payment processing.
Collaborate with academic departments to resolve student account issues and payment plans.
Supervise and mentor staff members while fostering a supportive work environment.
Develop and implement policies that improve service delivery and student satisfaction.
Analyze financial data and prepare reports for university leadership.
Serve as a resource for students and families navigating financial aid and payment options.