Associate Director, Speaker Bureau Operations and Compliance

ClinicalMind; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Woven Health Collective is seeking an Associate Director of Operations & Compliance to enhance their Speaker Bureau division. The role involves operational oversight, compliance adherence, and fostering strong client relationships in a dynamic healthcare environment. Ideal candidates will possess management experience and a strong focus on client success.

Qualifications

• 7+ years in speaker bureau operations or pharmaceutical compliance.
• 4 years of people-management experience.
• Experience with Open Payments and state reporting preferred.

Responsibilities

• Lead operations for speaker programs, ensuring compliance.
• Act as a primary point of contact for pharmaceutical clients.
• Manage the Speaker Bureau Team, overseeing performance and development.

Skills

Client Leadership

Strategic Partnership

Operational Oversight

Compliance expertise

Analytical Skills

Communication Skills

Education

Bachelor's degree

Tools

Power BI

CMGO

Salesforce

Veeva

Microsoft Office Suite

Job description

Career Opportunities with Woven Health Collective

A great place to work.

Current job opportunities are posted here as they become available.

Associate Director, Speaker Bureau Operations and Compliance

New Opportunity! Woven Health Collective is a healthcare marketing, strategy, and science communications company, dedicated to revolutionizing healthcare through innovative solutions and collaborative partnerships. Our unwavering commitment to empathy and collaboration ensures that both our team and clients experience a rewarding journey, where innovation not only advances healthcare but also enriches lives.

At Woven Health Collective, you will be empowered to bring your authentic self to work and unlock your full potential. Come join our growing team!

Job Summary

We are seeking a dynamic, client-focused Associate Director of Operations & Compliance to join our growing Speaker Bureau division. This role blends operational oversight with compliance-driven execution, serving as a key partner to both internal teams and pharmaceutical clients. The ideal candidate brings deep experience in speaker program logistics and compliance, excels at cross-functional collaboration, and thrives in a fast-paced, highly regulated environment. This position reports to the Senior Director, Meetings & Events and collaborates closely with internal teams, clients, and external regulatory bodies.

Job Responsibilities and Skills

Client Leadership & Strategic Partnership

Serve as a primary point of contact for designated pharmaceutical clients, building strong, trust-based relationships.

Lead or co-lead client calls, develop agendas, and provide expert guidance on speaker program operations and compliance best practices.

Support onboarding of new clients, including assisting with system configurations.

Collaborate with client stakeholders to resolve issues, drive improvements, and uphold compliance standards.

Operational Oversight

Oversee end-to-end speaker program operations, including pre-program planning through to post-program reconciliation, as well as high-level budget oversight for client and internal accruals and forecast tracking.

Liaise between internal operations teams and clients to ensure accuracy, timeliness, and consistency in execution.

Develop and refine internal SOPs and workflows to increase efficiency, scalability, and audit readiness.

Support and lead direct reports, contributing to team development and performance management.

Compliance Oversight

Act as a compliance subject matter resource for client-specific policies.

Ensure operational processes align with relevant federal and state requirements, particularly around TOV capture and program spend.

Monitor process adherence and recommend remediation or training based on findings or process gaps.

Technology, Systems & Reporting

Become a power user of internal and client-facing systems (e.g., CMGO, Salesforce, Veeva, Excel-based and other reporting tools, etc.).

Collaborate with Woven’s tech, product, and data & analytics teams to support system enhancements, bug resolution, and testing.

Help interpret system-generated data and reports for clients, and contribute to tech-forward process improvements.

Experience with Power BI is a plus.

Manage and mentor the Speaker Bureau Team, overseeing workload, performance, and career development.

Lead standing team meetings, including providing status updates, guidance, and best practices.

Provide regular compliance reports and risk assessments to the Senior Director, Compliance.

Support new client onboarding, ensuring business and compliance processes are seamlessly integrated.

Minimum Qualifications

Required

Bachelor’s degree preferred, or 7+ years of relevant experience in speaker bureau operations, pharmaceutical compliance, or related life sciences account and/or project management.

Proven client-facing experience, with the ability to lead discussions, build rapport, and problem-solve in real time.

Minimum 4 years of people-management experience and leading cross-functional initiatives.

Deep expertise in life sciences meetings & events operations and compliance.

Ability to manage multiple priorities, meet deadlines, and drive operational efficiencies.

Exceptional organizational and analytical skills, with strong attention to detail.

Excellent written and verbal communication skills, with the ability to engage with senior stakeholders.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with compliance reporting tools and Power BI is a plus.

Experience with transparency reporting processes (e.g., Open Payments, state reporting).

Familiarity with contract review and HCP engagement policies.

Location: Remote (U.S. based)

Travel: Ability to travel up to 15% for client meetings and team gatherings.

Disclaimer

Woven Health Collective provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.