Associate Director: Solutions Portfolio & Launch Ops

SHI; Austin (TX); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Diversity and inclusion leadership

Professional growth opportunities

Health, wellness, and financial benefi

World-class facilities

Job summary

SHI International Corp. is seeking an Associate Director - Solutions Portfolio Operations to drive the evolution of SHI’s portfolio by turning technical capabilities into differentiated, outcome-driven solutions.

The role collaborates with Marketing, Sales, Delivery, and other teams to govern the processes and operating model for bringing offerings to market. You will oversee development, launch, lifecycle, and continuous improvement.

Qualifications

• Bachelor’s degree or equivalent relevant work experience.
• 8–12 years of experience in solution or product marketing, portfolio or product management.
• 4+ years of experience leading people or complex cross‑functional programs.
• Demonstrated experience building or improving portfolio, solution development, and launch processes in a B2B technology or services environment.
• Ability to travel up to 25%.

Responsibilities

• Lead Solution Marketing portfolio operations, development, and governance.
• Translate portfolio strategy into operating plans, resource priorities, decision rights, and measurable outcomes.
• Provide leadership visibility into portfolio progress, launches, dependencies, risks, and decisions.
• Align Marketing, pillar leaders, technical teams, Services, Sales, Alliances, and Operations around shared portfolio standards and priorities.
• Lead adoption of new solution development processes, governance, and tools while balancing enterprise consistency with business needs.
• Resolve ownership, priority, and process barriers to keep development and launches moving.
• Own and improve SHI’s end-to-end solution development process, from intake and qualification through launch, lifecycle management, and retirement.
• Establish consistent requirements for prioritization, approval, documentation, handoffs, and launch readiness.
• Partner with technical and business owners to ensure solution inputs are accurate, complete, and market-ready.
• Maintain an enterprise-wide view of the solution portfolio across pillars, service lines, partners, and lifecycle stages.
• Partner with business and technical leaders to identify gaps, overlap, inconsistent packaging, and opportunities to consolidate or expand offerings.
• Organize the portfolio around customer needs and outcomes, including integrated journeys across presales, implementation, optimization, and managed services.
• Lead portfolio reviews that inform prioritization, investment, and lifecycle decisions.
• Govern solution taxonomy, naming, metadata, documentation standards, and catalog readiness.
• Ensure approved solution information is consistent across the SHI Solution Catalog, SHI One, marketplaces, co‑sell listings, and foundational sales and marketing assets.
• Partner with program operations to maintain portfolio accuracy and identify opportunities to automate documentation, publishing, and reporting.
• Establish a repeatable launch framework covering positioning, documentation, catalog readiness, sales enablement, communications, partner alignment, and measurement.
• Coordinate cross‑functional launch plans, owners, dependencies, timing, and success measures.
• Ensure effective handoffs from solution development to go‑to‑market activation and conduct post‑launch reviews to improve future execution.
• Use customer, market, sales, partner, and performance insights to inform portfolio and solution decisions.
• Define and track measures for development cycle time, process adoption, launch readiness, catalog health, seller engagement, solution adoption, and influenced pipeline.
• Turn performance findings into recommendations for portfolio, process, and investment improvements.

Skills

Strategic thinking

Cross-functional influence

Executive communication

Portfolio governance

Education

Bachelor’s degree or equivalent

Job description

SHI International Corp. is seeking an Associate Director - Solutions Portfolio Operations to drive the evolution of SHI’s portfolio by turning technical capabilities into differentiated, outcome-driven solutions.

The role collaborates with Marketing, Sales, Delivery, and other teams to govern the processes and operating model for bringing offerings to market. You will oversee development, launch, lifecycle, and continuous improvement.