Associate Director Small Business State Product Management

The Hartford; Hartford (CT); Hybrid; USD 108,000 - 161,000; Full time

Job summary

The Hartford in Hartford, CT, is seeking a strategic Associate Director for its Small Business State Product Management team. You will own profit and growth for an assigned territory and partner with Sales, Underwriting, Actuarial, and Claims to drive market strategies and strong financial results.

Responsibilities include monitoring profitability, developing business cases, and leading pricing and underwriting initiatives to strengthen competitive position. Travel up to 10% is required.

Qualifications

• Bachelor’s degree in a related field is required.
• 5+ years of insurance product management or relevant P&C experience.
• Strong analytical skills with data-driven decision making.
• Ability to influence across cross-functional teams.

Responsibilities

• Own profit and growth for an assigned geographic territory.
• Develop and execute local market strategies for profitable growth.
• Partner with Sales, Underwriting, Actuarial, Claims, and others to align priorities.
• Monitor profitability, market trends, and opportunities/risk.
• Lead pricing, product, and underwriting initiatives to improve performance.
• Communicate strategy and recommendations to leadership.
• Represent the company with agency partners and regulators.
• Mentor team members and drive continuous improvement.
• Travel up to 10%.

Skills

Analytical mindset

Strategic thinking

Stakeholder management

Data-driven decisions

Leadership

Effective communication

Education

Bachelor’s degree

Job description

AD Product Management - EM07CE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a strategic, analytical, and results-oriented product leader to join our Small Business State Product Management team. This role is responsible for our Commercial Auto, Business-Owners, and Workers Compensation products in an assigned geographic territory, with accountability for profit, growth, and long-term business performance. The Associate Director partners closely with Sales, Underwriting, Actuarial, Claims, and other business leaders to develop and execute local market strategies that drive profitable growth. This individual continuously evaluates performance, market dynamics, competitive positioning, pricing, underwriting strategy, and customer needs to identify opportunities, manage risk, and deliver strong financial results. Success in this role requires a unique blend of analytical rigor, strategic thinking, influence, and execution. The ideal candidate is comfortable making data-driven decisions, leading through change, and aligning diverse stakeholders around a shared vision for growth.

Responsibilities

• Own profit and growth performance for an assigned geographic territory, including accountability for revenue, underwriting profit, loss ratio, growth, and market share objectives.
• Develop and execute local market strategies that drive sustainable, profitable growth while balancing short-term performance and long-term strategic objectives.
• Partner with Sales, Underwriting, Actuarial, Claims, Legal, Compliance, and other key stakeholders to align business priorities and execute market strategies.
• Monitor profitability, growth, competitor activity, customer trends, and market conditions to identify opportunities and risks.
• Develop business cases and financial analyses to support pricing, underwriting, product, and distribution decisions.
• Lead the development and implementation of product, pricing, and underwriting initiatives that improve business performance and competitiveness.
• Communicate strategy, performance, and recommendations to leadership and key business partners.
• Represent the company with agency partners, regulators, and industry stakeholders as appropriate.
• Build alignment and lead change through influence, collaboration, and effective stakeholder management.
• Identify and promote best practices that strengthen performance across the broader Product Management organization.
• Mentor and support the development of less experienced team members and contribute to a culture of learning and continuous improvement.
• Travel up to 10%.

Qualifications

• Bachelor’s degree required; degree concentration in Business, Economics, Finance, Statistics, Mathematics, Data Analytics, or a related field preferred.
• 5+ years of experience in insurance product management, or professional P&C insurance industry experience evaluating product, pricing, research and/or underwriting.
• Demonstrated experience driving business results through strategic decision-making and financial analysis.
• Strong analytical skills with experience leveraging data to identify opportunities, evaluate performance, and influence business outcomes.
• Ability to synthesize complex information and translate insights into actionable strategies.
• Effective communication, presentation, and stakeholder management skills with the ability to influence across organizational levels.
• Proven ability to collaborate across functions and align diverse stakeholders around a common objective.
• Strategic mindset with the ability to balance long-term opportunities with immediate business needs.
• Strong problem-solving and decision-making capabilities in a dynamic environment.
• Ability to quickly establish credibility with business partners, agency leaders, regulators, and senior leadership.
• Demonstrated leadership capabilities, including mentoring, coaching, or leading cross-functional initiatives.

Work Arrangement

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT; Clinton, NY; Charlotte, NC; San Antonio, TX; Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees.

• Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.
• $107,600 - $161,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us

About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits Every day, a day to do right. Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.