Associate Director Small Business State Product Management

The Hartford; Charlotte (NC); Hybrid; USD 108,000 - 161,000; Full time

Job summary

The Hartford is seeking a strategic Associate Director to lead Small Business State Product Management for Commercial Auto, BOP, and Workers’ Compensation. You will drive profitability and growth in an assigned territory, collaborating with Sales, Underwriting, Actuarial, and Claims to shape local market strategy.

Ideal candidates demonstrate data-driven decision making, cross-functional influence, and the ability to balance short-term results with long-term objectives.

Qualifications

• Bachelor's degree required; concentration in Business, Economics, Finance, Statistics, Mathematics, Data Analytics, or related field preferred.
• Experience driving business results through strategic decision-making and financial analysis.
• Strong analytical skills with data-driven insights and stakeholder influence.

Responsibilities

• Own profit and growth performance for an assigned geographic territory, including revenue and underwriting profitability.
• Develop and execute local market strategies for sustainable, profitable growth.
• Partner with Sales, Underwriting, Actuarial, Claims, and other leaders to align priorities.

Skills

Analytical thinking

Data-driven decisions

Stakeholder management

Strategic mindset

Leadership

Communication

Mentoring

Cross-functional collaboration

Problem-solving

Education

Bachelor's degree in Business, Economics, Finance, Statistics, Mathematics, Data Analytics

Job description

AD Product Management - EM07CE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

We are seeking a strategic, analytical, and results-oriented product leader to join our Small Business State Product Management team. This role is responsible for our Commercial Auto, Business-Owners, and Workers Compensation products in an assigned geographic territory, with accountability for profit, growth, and long-term business performance.

The Associate Director partners closely with Sales, Underwriting, Actuarial, Claims, and other business leaders to develop and execute local market strategies that drive profitable growth. This individual continuously evaluates performance, market dynamics, competitive positioning, pricing, underwriting strategy, and customer needs to identify opportunities, manage risk, and deliver strong financial results.

Success in this role requires a unique blend of analytical rigor, strategic thinking, influence, and execution. The ideal candidate is comfortable making data-driven decisions, leading through change, and aligning diverse stakeholders around a shared vision for growth.

Responsibilities

• Own profit and growth performance for an assigned geographic territory, including accountability for revenue, underwriting profit, loss ratio, growth, and market share objectives.
• Develop and execute local market strategies that drive sustainable, profitable growth while balancing short-term performance and long-term strategic objectives.
• Partner with Sales, Underwriting, Actuarial, Claims, Legal, Compliance, and other key stakeholders to align business priorities and execute market strategies.
• Monitor profitability, growth, competitor activity, customer trends, and market conditions to identify opportunities and risks.
• Develop business cases and financial analyses to support pricing, underwriting, product, and distribution decisions.
• Lead the development and implementation of product, pricing, and underwriting initiatives that improve business performance and competitiveness.
• Communicate strategy, performance, and recommendations to leadership and key business partners.
• Represent the company with agency partners, regulators, and industry stakeholders as appropriate.
• Build alignment and lead change through influence, collaboration, and effective stakeholder management.
• Identify and promote best practices that strengthen performance across the broader Product Management organization.
• Mentor and support the development of less experienced team members and contribute to a culture of learning and continuous improvement.
• Travel up to 10%.

Qualifications

• Bachelor's degree required; degree concentration in Business, Economics, Finance, Statistics, Mathematics, Data Analytics, or a related field preferred.
• 5+ years of experience in insurance product management, or professional P&C insurance industry experience evaluating product, pricing, research and/or underwriting.
• Demonstrated experience driving business results through strategic decision-making and financial analysis.
• Strong analytical skills with experience leveraging data to identify opportunities, evaluate performance, and influence business outcomes.
• Ability to synthesize complex information and translate insights into actionable strategies.
• Effective communication, presentation, and stakeholder management skills with the ability to influence across organizational levels.
• Proven ability to collaborate across functions and align diverse stakeholders around a common objective.
• Strategic mindset with the ability to balance long-term opportunities with immediate business needs.
• Strong problem-solving and decision-making capabilities in a dynamic environment.
• Ability to quickly establish credibility with business partners, agency leaders, regulators, and senior leadership.
• Demonstrated leadership capabilities, including mentoring, coaching, or leading cross-functional initiatives.

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT; Clinton, NY; Charlotte, NC; San Antonio, TX; Scottsdale, AZ) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

$107,600 - $161,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age