Associate Director - Sales Engineer

Cellco Partnership; Maryland; On-site; USD 140,000 - 190,000; Full time

Job summary

Verizon is seeking an Associate Director of Sales Engineering for Global Enterprise. You will lead a team of Sales Engineers, drive revenue growth, and translate complex tech into business value for enterprise customers.

You’ll partner with sales and product teams, create proposals, and build relationships with senior tech decision-makers to accelerate opportunities and delivery excellence.

Qualifications

• Bachelor's degree or 4+ years of work experience.
• 8+ years in roles related to IT or telecom solutions.
• 6+ years leading customer-facing delivery teams.

Responsibilities

• Lead and develop a team of Sales Engineers for Global Enterprise.
• Coach performance, conduct reviews, address skill gaps.
• Partner with sales, product, and engineering for solutions.
• Develop compelling technical proposals and presentations.
• Engage with technical decision-makers and executives.

Skills

Leadership

Team mentoring

Performance coaching

Cross-functional collaboration

Technical leadership

Customer engagement

Solution design

Executive stakeholder management

Education

Bachelor's degree or 4+ years experience

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always.

What you'll be doing...

• Lead a team of Solutions Architects to drive excellence in solutions development, solutions selling, and opportunity closure through strategic engagement with assigned customer base to maximize sales efforts.
• Discovering opportunities for more effective technical support to the sales team.
• Monitoring and redirecting efforts and resources as appropriate to maximize sales results.
• Developing and cultivating relationships with senior management and executive levels.
• Interfacing directly with client personnel at all levels as required to provide consistent, high quality technical support and to develop sales/service opportunities.
• Participating in executive briefings and customer presentations.
• Conducting periodic operations reviews with SAs to maintain a focus and cadence on excellence.
• Ensuring all SA's complete training against assigned curriculum roadmaps in a timely
• Conducting frequent, regular one on one sessions with each SA.
• Addressing performance concerns and ensure PDP or PIP is implemented when necessary in accordance with HR guidelines.
• Consistently sharing successes and expertise across the SA community.
• Engaging with peer organizations to resolve customer issues.
• Providing timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and improvements.

What we're looking for...

The Associate Director of Sales Engineering for the Principal Segment within Global Enterprise is a key leadership role responsible for driving revenue growth by leading teams of skilled Sales Engineers (SEs) focused on delivering innovative and tailored technology solutions. This role requires a deep understanding of both wireless and wireline technologies, the ability to translate complex technical concepts into compelling business value propositions, and a passion for leading and developing high-performing teams.

Responsibilities

Leadership & Team Management:

• Lead, mentor, and develop a team of Sales Engineers, fostering a culture of collaboration, technical excellence, and customer-centricity.
• Establish clear performance expectations, provide regular coaching and feedback, and conduct performance reviews.
• Identify and address skill gaps within the team through training, mentorship, and development opportunities.
• Foster strong cross-functional relationships with sales, product, engineering, and other key stakeholders.

Solution Design & Technical Expertise:

• Provide technical leadership and guidance to the team in the design and development of complex wireless and wireline solutions for Global Enterprise customers.
• Maintain deep technical expertise across the company's portfolio of wireless and wireline products and services, including Private Wireless, 5G/LTE, Fixed Wireless Access, Networking, AI, and IoT.
• Stay abreast of industry trends, emerging technologies, and competitive offerings, particularly within the Global Enterprise landscape.
• Develop and maintain a library of reusable solution architectures, technical documentation, and best practices.

Sales Growth & Customer Engagement:

• Partner closely with the sales team to drive revenue growth by providing technical expertise and support throughout the sales cycle.
• Lead the development of compelling technical proposals, presentations, and demonstrations tailored to the specific needs of enterprise customers.
• Participate in customer meetings and presentations, effectively communicating complex technical concepts to both technical and non-technical audiences.
• Build and maintain strong relationships with key technical decision-makers within Global Enterprise organizations.

You’ll need to have:

• Bachelor's degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.
• Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect ).
• Five or more years of architecture experience in conceptualization, definition and development of IT and/or telecom based products and services.