Associate Director, Residential Facilities & Security

APPA; Baltimore (MD); On-site; USD 57,000 - 100,000; Full time

Job summary

Johns Hopkins University in Baltimore is seeking an Associate Director of Residential Facilities to lead access, security, and facilities operations for on-campus housing. The role collaborates with JHFRE, USS, and campus partners to plan capital needs, ensure maintenance efficiency, and uphold safety standards across residence halls.

The position manages staff development, safety programs, and policy implementation, driving a service-focused, compliant living environment for students and staff.

Qualifications

• Master's degree required.
• Five years of related experience in residential life or higher education.
• Experience with StarRez preferred; strong IT/computer skills.

Responsibilities

• Supervise an Assistant Director for Access and Security and a Senior Residential Facilities Coordinator.

Skills

Customer service orientation

Leadership

Communication

Team collaboration

Policy development

Decision making

Education

Master's Degree

Five years of related experience

Tools

StarRez

Microsoft Office Suite

SQL database

Job description

Johns Hopkins University in Baltimore is seeking an Associate Director of Residential Facilities to lead access, security, and facilities operations for on-campus housing. The role collaborates with JHFRE, USS, and campus partners to plan capital needs, ensure maintenance efficiency, and uphold safety standards across residence halls.

The position manages staff development, safety programs, and policy implementation, driving a service-focused, compliant living environment for students and staff.